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Indesign spread color suddenly turned to grey

Community Beginner ,
Mar 13, 2019 Mar 13, 2019

Have somebody seen this kind of problem. One of magazines spread turned suddenly to grey and I can't apply master page attributes what i can do to fix this?indesign_problem.png

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correct answers 1 Correct answer

Community Expert , Mar 14, 2019 Mar 14, 2019

I can see in your capture that you have GPU Preview turned on. Does the problem persist if you turn off GPU Performance in Preferences?

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Community Expert ,
Mar 13, 2019 Mar 13, 2019

Is it only this file? If so, try exporting it to IDML and opening that.

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Community Expert ,
Mar 14, 2019 Mar 14, 2019

Hi anttik36210597 ,

we have seen such an issue here in the forum already.

It never happened to me. The cause is still unknown.

If you open the Layers panel do you see any contents on this spread of pages?

If yes, select all contents that should be positioned on the two pages, do not do Select All but use a selection marquee.

Copy the selection, do a new spread and do Paste in Place. Then remove the spread with the issue.

If that does not help export the document to IDML and work on by opening the IDML file as InDesign document.

Regards,
Uwe

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Community Expert ,
Mar 14, 2019 Mar 14, 2019

I can see in your capture that you have GPU Preview turned on. Does the problem persist if you turn off GPU Performance in Preferences?

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

An old thread, but I recently had the same problem, with Indesign CC 17.1 on a mac (I have now updated to CC 17.2). I exported my document as an IDLM file and the issue was temporarily resolved. When it appeared again in the same document (a long document of about 250 pages with photos, graphics and illustrations) I also shut down the GPU. It seems to have helped.

 

In addition to this, I divided my document into two parts so that the pages that seem to have been problematic ended up in a new fresh document. I also made a couple of minor adjustments to my Indesign preferences, but I have not created new ones as suggested when I sought a solution to this problem.

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

I should probably clarify that a couple of pages simply “disappeared”. Text and graphics were visible but the white background was gray / black. At one point, Indesign crashed when I tried to move the text frames on the affected pages.

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New Here ,
Apr 09, 2024 Apr 09, 2024

Thanks Rob Day you solved my problem!

 

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Community Beginner ,
Oct 21, 2024 Oct 21, 2024

This happens to me all the time and it is so frustrating. To fix it, I go to View > GPU Preview, regardless of if I have it turned on or not and it works everytime. But it is annoying. I am on macOS Sequoia 15.0.1 running Indesign 2025 but it was having the problem when I was running Indesign 2024 as well. It did not happen when I was on running macOS Sonoma I noticed so wonder if it is a conflict between the two?

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Adobe Employee ,
Oct 22, 2024 Oct 22, 2024

Hi @Kiwee,

 

As of now, there's no known conflict between InDesign and macOS Sequoia. I recommend updating both your operating system and InDesign to the latest versions, as this can improve integration and resolve performance issues.

 

Let me know if you need further assistance!

 

Best,  
Abhishek Rao

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New Here ,
Dec 23, 2024 Dec 23, 2024
LATEST

Thanks! I'm on Mac OS Monterey 12.7.6 with a Macbook Pro and I have this problem with both Indesign and Illustrator. Updating to latest versions of Indesign and Illustrator doesn't make a difference so I will try the latest Mac update.

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