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InDesign 'Starting up service registry'

Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Hello, InDesign stopped working two days ago. It stops working on the opening window, on the 'Starting up service registry' stage. Please help. The reinstallations didn't help.

Thank you in advance.

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Bug, Performance

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correct answers 1 Correct answer

Adobe Community Professional , Jul 03, 2021 Jul 03, 2021
Are you signed into Creative Cloud? You may want to open the Adobe Creative Cloud application on your desktop, sign out of the application (and all Adobe applications associated with it, like InDesign), then sign back into the Creative Cloud application. After signing out, then signing back in, go back to InDesign and see if it works once again. There are other reasons for what you may be experiencing. But scrambled sign-in settings is the most likely cause for your issue. If this doesn't wo...

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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Are you signed into Creative Cloud?

 

You may want to open the Adobe Creative Cloud application on your desktop, sign out of the application (and all Adobe applications associated with it, like InDesign), then sign back into the Creative Cloud application. After signing out, then signing back in, go back to InDesign and see if it works once again.

 

There are other reasons for what you may be experiencing. But scrambled sign-in settings is the most likely cause for your issue. If this doesn't work, let us know. But it fixes the problem so often that I recommend you try this first.

 

Hope this helps,

 

Randy

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Thank you so much, Randy! It did help! I signed out of the desktop Creative Cloud app, launched InDesign and it opened with the log-in menu. Thanks again, I've been struggling for two days 🙂

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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Very cool. I'm glad this worked for you.

 

If you have any issues with InDesign — or heck, any Adobe applications —  in the future, don't hesitate to come back here and sound the alarm. There are lots of sharp folks around here who can lend a hand.

 

Glad you're back up and running,

 

Randy

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Yeah, I definitely will write here right away next time, thanks again!

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New Here ,
Sep 07, 2021 Sep 07, 2021

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Hey
I have windows 10, and this is what I did to solve the issue.
Go to your printers and scanners
Select adobe pdf as your default printer, https://prnt.sc/1rj6tt3
try opening up InDesign again.

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