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Participating Frequently
March 8, 2023
Question

Indesign stuck on loading in touch mode

  • March 8, 2023
  • 1 reply
  • 955 views

I've got a fresh install of Indesign CC and when I try to open the app it displays the splash screen as expected, but then gets stuck on loading what looks like the touch mode view, however, I do not have a tablet or other touch screen device connected and I don't intend on using touch mode. I tried uninstalling, restarting my computer, and then reinstalling followed by the same issue. Thanks in advance for anything helpful!

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1 reply

Steve Werner
Community Expert
Community Expert
March 8, 2023
Participating Frequently
March 8, 2023

Thank you, but unfortunately nothing on the screen is clickable while it's stuck in loading 😕😕 

Steve Werner
Community Expert
Community Expert
March 8, 2023

Here's a thread of similar problems. The solution seems to depend on the kind of device. See if any of these work for you:

 

https://community.adobe.com/t5/indesign-discussions/indesign-stuck-in-quot-touch-quot-workspace-on-first-open/td-p/11979571