Indesign stuck on loading in touch mode

[MoonsideKid]

I've got a fresh install of Indesign CC and when I try to open the app it displays the splash screen as expected, but then gets stuck on loading what looks like the touch mode view, however, I do not have a tablet or other touch screen device connected and I don't intend on using touch mode. I tried uninstalling, restarting my computer, and then reinstalling followed by the same issue. Thanks in advance for anything helpful!

[Steve Werner]

See if this link helps you:

https://community.adobe.com/t5/indesign-discussions/how-to-disable-touch-workspace-on-indesign-cc/m-...

[MoonsideKid]

Thank you, but unfortunately nothing on the screen is clickable while it's stuck in loading 😕 

[Steve Werner]

Here's a thread of similar problems. The solution seems to depend on the kind of device. See if any of these work for you:

https://community.adobe.com/t5/indesign-discussions/indesign-stuck-in-quot-touch-quot-workspace-on-f...

[MoonsideKid]

Thank you. While the 'fixes' in that thread don't seem to be working for me, I do appreciate your help in finding this thread, because it is exactly the issue I'm encountering.

[HARSHIKA_VERMA]

Hi @MoonsideKid,

Sorry to hear you're having trouble with touch mode in InDesign. Would you mind trying the steps suggested in this post as well: https://community.adobe.com/t5/indesign-discussions/how-to-disable-touch-workspace-on-indesign-cc/m-... and let us know if that helps?

Thanks,

Harshika