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Indesign stuck on loading in touch mode

Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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I've got a fresh install of Indesign CC and when I try to open the app it displays the splash screen as expected, but then gets stuck on loading what looks like the touch mode view, however, I do not have a tablet or other touch screen device connected and I don't intend on using touch mode. I tried uninstalling, restarting my computer, and then reinstalling followed by the same issue. Thanks in advance for anything helpful!

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Bug , Performance

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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Thank you, but unfortunately nothing on the screen is clickable while it's stuck in loading 😕 

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Here's a thread of similar problems. The solution seems to depend on the kind of device. See if any of these work for you:

 

https://community.adobe.com/t5/indesign-discussions/indesign-stuck-in-quot-touch-quot-workspace-on-f...

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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Thank you. While the 'fixes' in that thread don't seem to be working for me, I do appreciate your help in finding this thread, because it is exactly the issue I'm encountering.

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