Skip to main content
B
BONGWOON227793142nsm
Participant
January 22, 2022
Question

INDESIGN!!!! There are so many bugs that I can't use. REFUND!

  • January 22, 2022
  • 2 replies
  • 115 views

The program stops too often and suddenly turns off. If you don't force it to end when you use it in Mac, you have to wait all day. This is like trash. I pay regularly every month, so please give me a full refund.

This topic has been closed for replies.

2 replies

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
January 22, 2022

Hi @BONGWOON227793142nsm:

 

We may be able to help you resolve this if you choose to answer Derek's questions. 

 

If you have already given up, kindly contact Adobe Customer Care about any billing issues. This is a user-to-user forum. We cannot help you with refunds. https://helpx.adobe.com/contact.html

 

~Barb

~Barb at Rocky Mountain Training
    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    January 22, 2022

    Hi – This is not the experience of the vast majority of users, let's see if we can unpick some of the issues.

    Which version of InDesign and OS?

    How much RAM and spare hard disk capacity do you have?

    Are there any error messages?

    Have you tried resetting the InDesign preferences?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices