Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

InDesign to PDF Playfair display font issues

New Here ,
Jan 14, 2022 Jan 14, 2022

Hi,

I activated Playfair display font in InDesign, but when exporting the file into pdf it lacks of all the "i"s. This happens both using Mac and PCs.

The attached screenshot was sent to me from a client. 

 

85de91e1-256d-4091-9084-8b6e3f4a6648.png

 

Please, help me. 

1.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2022 Jan 14, 2022

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the InDesign forum so that proper help can be offered.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2022 Jan 14, 2022

More information please:

Where did you activate the font? at Adobe Fonts through your CC subscription? or Google? elsewhere?

Are you sure you only have it loaded from one place? (i.e. no conflicting copies)

Do you see the same issue in the pdf on your own computer? What does our PDF show for document Font Properties?

Did your client try to edit your pdf in any way?

etc etc

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 15, 2022 Jan 15, 2022

Hi Serena,

known issue. Not with that font itself, but perhaps with a bug regarding InDesign 17.0,0 and 17.0.1.

What you can try:

 

[1] Uninstall the font from your system.

Reinstall it.

 

[2] Uninstall the font from your system.

Put the font files in the Fonts folder of the InDesign Application folder.

 

[3] Uninstall the font from your system.

Use a Document fonts folder with the font files to make them available with a particular InDesign document.

 

See here a list of links to discussions that reflect the same issue with a variety of fonts ( the list is growing every week )

https://community.adobe.com/t5/indesign-discussions/blank-box-over-colon-when-exporting-pdf-from-ind...

 

Regards,
Uwe Laubender

( ACP )

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2023 Jan 13, 2023

Hi, I've been experiencing the same issue but with when saving PDFs from Illustrator.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2023 Jan 16, 2023

Hi @Matt_____ ,

what's your exact version of Adobe Illustrator?

What's your operating system?

 

Do you see the same issues with InDesign as well?

Also with the latest version 18.1 ?

 

Regards,
Uwe Laubender
( Adobe Community Expert )

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2023 Jan 16, 2023

@Matt_____ Is your issue with Playfair as well, or are you seeing it with a different font?

Here's something to check. Open your PDF in Acrobat and head to > Print Production > Preflight > Options > create Inventory. Select just Fonts and click OK. The resulting file should have a page for each font subset in the document, showing which glyphs have been used. Does the flaw show on the problem character there?

Screen Shot 2023-01-16 at 2.49.52 PM.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2023 Jan 17, 2023
LATEST

Hi @Matt_____ ,

are you using the Adobe World-Ready Composer with your text?

 

Regards,
Uwe Laubender
( Adobe Community Expert )

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines