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QpixVideo
Inspiring
October 18, 2021
Answered

InDesign: Unable to replace image with drag and drop images

  • October 18, 2021
  • 2 replies
  • 1836 views

Hi to everybody, I'm new on this forum. I'm a user of Adobe products from a long time, but now i have a big problem.
When I was on my mac it was possible in indesign to replace an image using drag and drop, automatically the old image was changed with the new image mainteining the dimension and the placement.
Now on my brand nwe worstation Windows this is not plssible. Whe i try to do the same thing InDesign insert a new image without replacing the old.
I have uninstalled and reinstalled InDesign but nothing.
Someone has the same problem? Or can somebody tell me a solution?

This topic has been closed for replies.
Correct answer QpixVideo

It might sound silly - but is there anything else above the image? Like another layer - and is the image the uppermost item when placing it?

 

It should work as normal.

 

If not then you already had advice to reset preferences

You can find a deeper clean in the link

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

Or you can try the Cleaner Tool

You can always try the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 


Last update !! I do not have the answer to this thing but: I have performed the reset of the settings 3 consecutive times with the command at startup CTRL + Shift + Alt and magically it now works !!!

2 replies

Community Expert
October 18, 2021

It's also working for me on my Windows 10 system with InDesign 2020 or 2021. No issue at all.

If the "old" already placed image is not selected when doing the Place… command, you could load the new image to your cursor and when hovering above the old image with the loaded cursor just press the Alt key and click once.

 

Regards,
Uwe Laubender

( ACP )

QpixVideo
QpixVideoAuthor
Inspiring
October 19, 2021

Thank you for the suggestions and help. I tried again to uninstall and reinstall the program. Ninente doesn't want to know !! I tried with the simple drag and drop as I did on Mac, it doesn't work, I tried with the Alt key, with the image selected, with the image not selected, I tried all the combinations that come to mind and I checked the settings. Nothing

Community Expert
October 19, 2021

It might sound silly - but is there anything else above the image? Like another layer - and is the image the uppermost item when placing it?

 

It should work as normal.

 

If not then you already had advice to reset preferences

You can find a deeper clean in the link

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

Or you can try the Cleaner Tool

You can always try the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Dave Creamer of IDEAS
Community Expert
Community Expert
October 18, 2021

I can confirm that it works on my Windows system. 

 

Did you reset your preferences and clear your caches?

https://community.adobe.com/t5/indesign-discussions/troubleshooting-weird-indesign-problems-101-error-new/m-p/11006337

David Creamer: Community Expert (ACI and ACE 1995-2023)
QpixVideo
QpixVideoAuthor
Inspiring
October 18, 2021

Nothing... the problem is still there 😞