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100

InDesign Undo history clears itself without user action

Community Beginner ,
Dec 14, 2025 Dec 14, 2025

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

 

 

please help : (

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correct answers 2 Pinned Replies

Adobe Employee , Dec 18, 2025 Dec 18, 2025

Hi everyone,

 

Thanks for taking the time to share all the details and reports here. I wanted to let you know that a bug has been logged for this Undo history issue, and the product team is actively investigating it. I'll keep this thread updated as soon as I have more information to share. In the meantime, you can also follow and add your vote or comments on this UserVoice entry, so you'll be notified of any updates there as well: https://adobe.ly/4jaiQSs

 

Thanks again for your patience.

Abhis

...
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Adobe Employee , Jan 07, 2026 Jan 07, 2026

Hi everyone,

 

Thanks for your continued patience and for sharing detailed reports here. I want to reassure you that this issue is still actively being worked on by the product team. They're investigating the root cause and making progress, as this is understandably impacting workflows.

I know this has been frustrating, and I appreciate you bearing with us. As soon as I have any concrete updates or next steps to share, I'll post them here right away.

 

Thank you again for your patience.

Abhishek

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replies 336 Replies 336
Explorer ,
Jan 09, 2026 Jan 09, 2026

CC will only let you go back to the previous version. If you've got that link I think a lot of people would appreciate it although it will be a pain to have to make the files idml first to open them in old software.

If this isn't going to be fixed soon this aught to be what they do for all of us.

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Explorer ,
Jan 09, 2026 Jan 09, 2026

I think that even if the bug is fixed, it's better to revert to an older version. Version 21 is terrible, even without the history panel.
(I tried the Affinity software, but it doesn't even scratch the surface of InDesign. Maybe QuarkXPress, but still - Adobe's monopoly is too strong.)

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New Here ,
Jan 09, 2026 Jan 09, 2026

I have the same issue, smh.
So many versions of these apps? why?
I get the impression Adobe has to stay 'looking busy' in order to justify a monthly fee/service for a product that should still really be a one-time purchase. 
Only a few of the new features released in the last 5 years are worth my time, across the entire Adobe range of apps.  And don't even get me started on stripping away Pantone libraries and trying to sell them back to us.
If a viable competitor emerges in the coming years ...👋

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Explorer ,
Jan 09, 2026 Jan 09, 2026

Das gehört vielleicht nicht an diese Stelle hier, muss aber trotzdem mal gesagt werden:
Grundsätzlich sollte Adobe VOR der Veröffentlichung von Upgrades sicherstellen, dass die neue Version stabil und fehlerfrei läuft. Benutzern, die jeden Monat viel Geld an Adobe zahlen müssen, ist es egal, wenn ein Upgrade mal ein paar Wochen später erscheint als üblich! Und Adobe muss dann eben akzeptieren, dass der Aktienkurs kurzzeitig mal fällt, weil die Anleger nervös werden, wenn ein Upgrade NICHT zum von IHNEN erwarteten Zeitpunkt erscheint. FÜR ADOBE MÜSSEN DIE KUNDEN IM VORDERGRUND STEHEN, NICHT DIE AKTIONÄRE!
In unserer Abteilung (7 Mitarbeiter) treten inzwischen fast täglich neue Probleme bei der Arbeit mit Indesign auf, die ein flüssiges Arbeiten unmöglich machen und dazu führen, dass die Arbeit deutlich länger dauert als früher! Und deshalb habe ich leider keine Zeit, für all diese Fehler neue Threads hier im Forum zu öffnen ...

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Adobe Employee ,
Jan 09, 2026 Jan 09, 2026

Hi everyone,

 

Thank you for your continued patience and for all the detailed reports you've shared here. I understand how disruptive this issue has been to your workflows. I wanted to let you know that a fix for the Undo history issue has been developed and is currently in the final phase of testing. The team is carefully validating it to ensure it resolves the problem reliably before release.

I truly appreciate your patience and persistence while we work through this. I’ll keep this thread updated as soon as I have more information to share about the release.

 

Thanks again for bearing with us,
Abhishek

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Explorer ,
Jan 09, 2026 Jan 09, 2026

Another type of display error, where parts of the image are lost. When opening a document, entire rectangles of the layout pages disappear. When you page up/page down, the missing portion of the screen reappears. Really annoying.
See attached screenshots

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New Here ,
Jan 10, 2026 Jan 10, 2026

I have kind of the same issue, but with text disappearing inside a text box.

As soon as the history is messed up, i can reproduce the issue by clicking with the left mouse button anywhere in the text box. To bring the text back, i can us zoom operation...

See the attached video...

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New Here ,
Jan 10, 2026 Jan 10, 2026

And there's another annoying issue i've found: After doing the zoom operation using <Alt>+Mousewheel, the focus is lost. I need to press <Esc> to bring the focus back to the text box. Maybe this is a feature, not a bug, but i kind of find it annoying...

See attached video...

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Explorer ,
Jan 10, 2026 Jan 10, 2026

I saw some people tried to downgrade InDesign installation to the older version available at Adobe CC at the moment — and problem still persists.

 

So, I wonder, is it possible to get a link for a yet older installer of InDesign? Let's say, a InDesign late 2024 version?

 

I am willing to try that to see what happens. I really don't care about this new and fancy features Adobe is adding across all softwares. I just want to work in my INDD files locally, no online stuff, no cloud storage, no sharing, no AI stuff at all...

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Explorer ,
Jan 10, 2026 Jan 10, 2026

Just made a test now and I want to share the findings:

 

My DELL XPS8700 have 16GB of RAM, with 2 8GB slots installed. I have 2 more 8GB sticks in the drawer, but everytime I tried to install them, my Windows10 gave me blue screen errors regarding the RAM, so I gave it up and left them unused. Perhaps they are broken? Uncompatible? Faulty? Well, I don't know.

 

But this morning it occured me that --- perhaps 1 of the spare sticks is faulty and the other is not! So I tried to add JUST MORE 8GB to my 16GB configuration, summing up to 24GB in my machine. Windows is working normally, no blue screen errors (although it could be too earlier to assume success).

 

AND... InDesign is WORKING PERFECTLY AGAIN! No more history steps disappearing! Infinite undos are back!

 

It seems the problem is indeed linked to the 16GB of RAM scenario.

 

Now I hope my extra added 8GB don't start to give me errors...

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Community Beginner ,
Jan 11, 2026 Jan 11, 2026

I have 64Gb of high quality RAM in my machine and this still is a problem.

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New Here ,
5 hours ago 5 hours ago
LATEST

Yo tambien tengo un portatil con 16GB de RAM

Porfavor PRIORIDAD!

 

Llevamos practicamente 1 mes con este problema! 

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