Since the Mac Os update, Indesign v17.0 crashes regularly when I select characters in a paragraph to apply a style.
Do you have a patch to fix this really annoying bug ?
On my M1 MacBook Air with macOS Monterey InDesign 2022 just doesn't work, even doesn't start.
Rolled back to InDesign 2021...
Same problems, same reasons.....a killer, I tried save as an IDML file and reopened the document in Indesign. Seems to work. But there is still a memory issue and slowness; some functions fail to open.
Sorry about the crashing! I know that's really frustrating. I would request you all to share a few more details like:
We are here to help. We just need more information.
Thanks & Regards,
The instructions given in the crash reporter do not seem to apply to Adobe Indesign 2022 (latest version) in MacOS Monterey (latest version).
Any file I open in the latest version of Indesign (from previous Indesign file) crashes IMMEDIATELY upon scrolling to second page.
I have tried uninstalling and reinstalling Indesign multiple times. Indesign is unusable at this point.
Thanks for sharing the details. Could you please share the screenshot of your crash reporter? Also, would it be possible for you to package a single old file, including links & fonts, and share it with us? If yes, you can share the download link to the packaged folder here or via DM.
Looking forward to your response.
I will DM you a copy of the file. I'm not sure I know how to package it with fonts, but...
Also, I have noticed that the Silicon version of Indesign can be very slow, and when I click the "Window" tab or the "View" tab, the menu appears for a moment and then disappears. I can't bring up the paragraph style function, so I don't know what fonts are in this file - it's a 6-month old file.
I don't know how to share a link to the packaged folder.
I managed my problem with clean reinstalling InDesign 2022 (with full deleting previous version)
I've tried that three times now.
I have the same problem, InDesign 17 on MacOS Monterey crashes regularly, at times every few minutes which makes working impossible. In my case it is clear that most often it is related to resetting the page when different paragraph styles or character styles are employed. Changes that affect long footnotes across spreads appear to be particularly prone to crashing, in other cases the spinning ball comes up after I try to save the most recent changes by command S. Of course, I sent reports upon most of the crashes ...
By now I have reinstalled the programme, the entire CC suite, deleted all preferences several times and restarted the computer over and over again, without any substantial change. Reverting back to 16 appears the only sensible option at his point.
Best wishes, Christian
I had the same problems and finally got it to work by going back to version 16. I am running Monterey 12.1 on a 2017, Retina 5k 27" iMac, 3.5 ghz, with 40gb of RAM.
I uninstalled and then reinstalled the program several times before going backwards in versions. Of the course of these games I sent 10+ errors reports back to the mother ship.
I am not going to go through the crazy contortions outlined by the Adobe employee a few paragraphs back. This is obviously an error between the latest Monterey and InDesign.
Seriously, why do you update? What's the purpose? Wasn't it running before?
It was running. Just not all that well. The beachballing has been a consistent issue for over 18 months.
Plus the reasons to update InDesign are manifold:
We are all talking about professional grade software here, that most of us rely on for our income. Software that costs a lot per month... Tools that should work on a standard configuration of MacOS. Tools that should be getting better [performance-wise] with each iteration, not just patching holes and letting more be created in the process. On the whole, InDesign works very well for my workflow: it's what i've invested in for over 10 years. But recently, the time wasted figuring out bugs, the workarounds, the performance drops, deleting preferences and rebuilding all my keyboard shortcuts, monitor tool pallette layouts etc... The frustration... It is making me consider other options.
Was crashing constantly seconds after opening trying to do anything—opening document or creating a new one. I managed to get into the settings and disable the home screen in general tab, restart and it seems working now. Performance is really poor though.
Specs: Monterey (12.0.1) Indesign (17.0.1) Intel mackbook pro i7.
Hi all, on my Macbook pro I have the same issue here and it crashes randomly: the last 2 days I had no problem anymore, and this morning it crashes for the 3rd time already. I do not recognize any pattern, except that I left my Google Chrome open and left my laptop on last night without closing down.
Sorry about the crashing. I would request you all to please update to v17.0.1 and see if that helps. If you are still facing the issue after updating the app, then you may try the steps suggested below and let me know how it goes:
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,
Thank you Anshul
All your suggested steps are excellent. I have tried every single one of them. I have even re-installed macOS Big Sur (11.6.1) (note, NOT a clean install of format SSD, re-install macOS), on iMac (Retina 5K, 27-inch, 2020), 64GB RAM, 2TB SSD.
Unfortunately, the issue is still prevalent.
I'm running Extensis Suitcase Fusion (Version 22.0.0 (10183)) and even tried turning off the auto-activation plugin. The issue is not font related (as documents containing only .psd files crash also).
There is no crash report offered for macOS or Adobe.
The .indd lock file is still present. When re-opening inDesign (from the app, not a file), the document that was open when inDesign crashed, is reopened as a "recovered document" and is "unsaved".
If i'm working on a document I get freezes (beachballing) before the document closes. Again, with no crash report from either Adobe or macOS.
Unchecking "GPU Performance" in Preferences is not an option- inDesign is UNUSABLE without this option enabled - the performance is disgusting.
The "UI Sizing" option: also, hasn't been adjusted away from the lowest settings, which it was from the outset of a clean install.
CC Cleaner tool didn't remove everything, and after a reboot, I had to manually remove some items from ~/Library/Application Support and ~/Library/Caches (notably com(dot)adobe(dot)* folders which were for previous installations (CC 2019 etc).
I've tried disabling SIP (using "csrutil disable" from Terminal.app) from macOS recovery environment (holding Command-R on boot), and then rebooting, launching inDesign - in case there was an issue with System Integrity Protection. I've resetHomepermissions, also from the Recovery Environment.
I've disabled Power Napp (System Preferences > Energy Saver), with no change.
Running under user "root" should not a be a viable option, even for testing!
This crash on idle seems to be a sudden change from inDesign 2021, to inDesign 2022, and the update from 17.0.0 to 17.0.1 made no difference - the crashes remain.
As it takes two days of uninstalling/reinstalling, re-adjusting my preferences (across all the CC apps!), i'm reluctant to start again with a clean install of macOS/Adobe CC. Let alone the prospect of days lost re-installing from backups all my email, photos, my other apps and settings. That's a week where i'm not making money from doing client's work!
So far this seems to have worked for me, but it's a pain that we have to go through this every time there's an update. It's time consuming, annoying, and wasteful. This is the only Adobe program I consistently have this type of problem. Although for every Premiere update, I have to remove the CoreMelt folder so that doesn't crash.
Just to add my unhelpful two-cents. I too am experiencing chronic crashing issues and UI (menu) glitches. It's been unlike any other version I've used over the decade(s?). [Mac mini M1, 12.2.1]
On 17.1 update, on M1 mac or Intel Mac, latest OS. Just crashes all the time -- I can NOT do anything -- can't even scroll to another page without a crash. There is nothing but AI files placed in the document. I RELY of InDesign -- literally NO IDEA what to do now! How do I get this going again? Do I really need to back-grade to an eariler version -- not even sure I know how to do that with this license. Aaarggghhhh!
As I described in an earlier post about how I was experiencing the same BS problem; Thankfully, you can go in and download pervious versions. Once I switched back to 16.4 it's been working like a champ....no 17 for me until they acknowleg and fix this BIG bug.