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J
jodip58361829
Participant
November 10, 2017
Question

Indesign will not open. Blue error?

  • November 10, 2017
  • 2 replies
  • 1503 views

I tried to open a document I was working on yesterday and I suddenly have this error..

(ok fine don't open the library - just open the doc)

After pressing OK....

Any thoughts on what's going on?

    This topic has been closed for replies.

    2 replies

    Colin Flashman
    Community Expert
    Colin FlashmanCommunity Expert
    Community Expert
    November 24, 2017

    I've experienced this bug before. It has to do with a crash recovery that involves an InDesign library that is hosted on a server. Adobe did release its own patch for this issue, and Sanyamt has provided a link to it. Run the patch and let us know if that solves the issue.

    If the answer wasn't in my post, perhaps it might be on my blog at colecandoo!
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    November 10, 2017

    What version of InDesign?

    J
    jodip58361829Author
    Participant
    November 10, 2017

    InDesign CC

    2017.1 Release

    SanyamTalwar
    Community Manager
    SanyamTalwarCommunity Manager
    Community Manager
    November 23, 2017

    We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

    Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you still face issue, Please restart your machine.

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