Skip to main content
S
Suzon21843090xcmj
Participant
November 19, 2021
Question

Indesign window not showing - macbook pro

  • November 19, 2021
  • 2 replies
  • 195 views

Hello,

I have been using Indesign for a few years and this week the app has been refusing to show on my main dashboard unless my wacom tablet is plugged in.

I have desinstalled and re installed the app. Nothing has changed.

 

This topic has been closed for replies.

2 replies

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
November 21, 2021

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

--

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
November 21, 2021

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

BTW, what happens if you unchecked the "Use Windows Ink" option under the mapping tab in the Wacom driver control panel? 

https://community.adobe.com/t5/indesign-discussions/wacom-tablet-issue-with-indesign/td-p/9212458

Mike Witherell
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices