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InDesign won't export INDD as JPG

Forum|Forum|9 years ago
August 28, 2016
6 replies
13366 views

Hi everyone,

I'm used to Photoshop but quite new at working with InDesign. I recently placed a PSD file in a brand new InDesign document and layered some more text on it with InDesign. I'm trying to export this whole thing now from InDesign as a JPG image and it just won't let me. I click on export in the file menu, I select all the options and when I finally click on the export button, nothing happens. The export window closes as if the job was done but I have no exported file on my drive.

I tried the export function with another INDD document I had lying around (with no placed PSD in it) and it worked, so I think this is specific to this document.

Any idea what's going on? Is this something really basic I'm just not seeing?

Thanks!

This topic has been closed for replies.

Correct answer Laubender

Hi Amanda and kwyjibo,

just tested that and can confirm the bug.

InDesign CC 2017 12.0.0.81 on Mac OSX 10.10.5.

Export to JPEG and PNG will not work if a slash is part of the file name.
It's simple as that: The background process to export never runs.

All other export formats like PDF, SWF etc.pp. will allow a slash in an export file name.

But do not make that a habit using a slash as part of a file name.

FWIW: backslash will work. Also not recommended.

I think, that InDesign should alert the user, that a slash is not allowed.

Regards,
Uwe

jamiet69797171

Participant

Hi,

I had the same issue, and there was a special character that I deleted that allowed me to export successfully.

Hope this helps!

jj9424

Participant

Not too sure if this has been answered way down the forum but i had the same issue, checked most of the usual things mentioned on here but then realised the name i was exporting files as had a / in. I think for example if you are doing 4 different page slides and exporting filename 1/4.jpg it will not let you do this, try using just a space or filename 1_of_4.jpg and i just might do the trick.

A

amandamoore9

Participant

I was having the exact problem as loumi02 and managed to fix it by renaming my InDesign file. I had mistakenly used a forward slash in the file name, which is a no-no, and so the JPG appeared to be exporting, but wasn't. Hope this helps someone!

K

kwyjibo1305

Participant

This literally helped me today! I had uninstalled and reinstalled InDesign CC, tried exporting as PNG, etc. etc., and it was all due to naming the file with a forward slash. D'oh! Thank you for mentioning this!

L

Laubender

Correct answer

Community Expert

Hi Amanda and kwyjibo,

just tested that and can confirm the bug.

InDesign CC 2017 12.0.0.81 on Mac OSX 10.10.5.

Export to JPEG and PNG will not work if a slash is part of the file name.
It's simple as that: The background process to export never runs.

All other export formats like PDF, SWF etc.pp. will allow a slash in an export file name.

But do not make that a habit using a slash as part of a file name.

FWIW: backslash will work. Also not recommended.

I think, that InDesign should alert the user, that a slash is not allowed.

Regards,
Uwe

A

ajan27705692

Participant

I found this thread when I had the same problem, and I accidentally fixed it today: yesterday I was trying to export a huge file, and today I made a smaller version of the same file and it exported properly. I'm not sure if the size has something to do with it or not, but it might help someone else troubleshooting. The first file was 37 MB after I exported it to PDF (since it wouldn't let me export as a JPEG), and the second was 1.1 MB. This may not be helpful, I'm sorry!

Willi Adelberger

Community Expert

What is the purpose that you might need a JPG from InDesign?

InDesign export to JPG was never in high quality, I would always recommend to export a PDF/X-4 and use that for further workflows with other programs by placing as linked file.

loumi02Author

Participating Frequently

I'm designing a set of calendar desktop backgrounds for a client and InDesign is by far the easiest way to set up the layout of the calendar portion. I obviously need to give them an image they can use as a background (I tried PNG export and it doesn't work either). I was hoping there was an easier way to do this but it looks like I may have to make do with PDF export.

Willi Adelberger

Community Expert

Do it via PDF/X-4 export and convert in Photoshop to PNG, it brings the best quality for your purpose. And it is not much to do as exports are only a single click for several files.

Derek Cross

Community Expert

Are you stating that when you Export your document, JPG does not appear in the Format drop-down menu?

By the way, which version of InDesign and OS do you have?

In the meantime try exporting to PDF and create a JPG from the PDF.

M

MiloWight

Participant

I'm using the most up-to-date version of InDesign on my iMac (it identifies as version 19.4.0.63 on the application's 'Get Info' panel) and, if I go File>Export, I don't have any option listed except Adobe PDF. However, if I key Command+E, I get a full list of format options. Crazy huh?

M

MiloWight

Participant

I'm using the most up-to-date version of InDesign on my iMac (19.4.0.63) and, if I go File>Export, I don't have any option listed except Adobe PDF. However, if I key Command+E, I get a full list of format options.

By @MiloWight

Sounds strange.

What's your macOS version?

Also, try to perform general troubleshooting:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Monterey 12.7.5

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