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1

Indesign won't stop opening multiple instances!

Community Beginner ,
Jan 14, 2019 Jan 14, 2019

After a recent CC update, Indesign will not stop opening up multiple instances of the program. I have it open and ready to go by default, throughout the day I need to edit different brochures - all indesign files. Now when I go to open them instead of it opening in a new tab in the current instance, its initializing a new instance of the program... If I open three files, I have three separate indesign instances running. This is a huge nuisance and I'm unable to find a fix for it.

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Community Expert ,
Jan 14, 2019 Jan 14, 2019

Hi Kostas:

Can you provide additional information?

  1. What version of InDesign, exactly?
  2. What operating system, exactly?
  3. Are you double-clicking files in a folder and not using File > Open?
  4. Is Preferences > Interface > Open Documents as Tabs enabled, or not?

~Barb

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Community Beginner ,
Jan 14, 2019 Jan 14, 2019

Adobe Creative Cloud - InDesign CC

Windows 10 Pro

Double clicking as I always have done... only way to not have that happen is to drag it into the software.

Open Documents as Tabs is enabled.

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Community Expert ,
Jan 14, 2019 Jan 14, 2019

Make sure that "Open Documents as Tabs" is checked in the Interface section of your InDesign preferences. Check it with no documents open then quit the program. When you relaunch it will become the default. See screen shot:

Screen Shot 2019-01-14 at 3.29.08 PM.png

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Community Beginner ,
Jan 14, 2019 Jan 14, 2019

That has always been enabled, and its been closed and reopened daily... still insists on opening new instances. I'm wondering if its my computer's incompatibility.

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Community Expert ,
Jan 14, 2019 Jan 14, 2019

Have you tried trashing your InDesign preferences?

To do so on a PC:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Community Beginner ,
Jan 14, 2019 Jan 14, 2019

I'll try that, I just have to find it in Windows 10 as the setup isn't giving me the same options.

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Adobe Employee ,
Jan 18, 2019 Jan 18, 2019

Hi Kostas,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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Community Expert ,
Jan 18, 2019 Jan 18, 2019
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