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Participant
Dec 6, 2022 7:43 PM UTC
Answered

InDesign

Hi, I need your help.  I save my InDesign files to my desktop computer. When I open the files, all the photos start to disappear and I get colored lines in place of the photos. I keep all of the linked photos in the same folder that InDsign file is saved. Can you help me understand why this is happening?   I do not want to drop the photos back into the layout as there are too many to drop back into the entire mulit-paged layout. Thank you so much! Cheers, Matt

Brad @ Roaring Mouse
Brad @ Roaring MouseCorrect answer
Community Expert
Dec 6, 2022 8:19 PM UTC

If you are on a Mac, make sure your Adobe apps still have Full Disk Access under your System Preferences > Security & Privacy > Full Disk Access. Recent OS updates have been known to reset these settings, and your symptoms are indicative of this.

8 replies

Participant
Oct 7, 2024 1:23 PM UTC

Hi there - I have this problem and I'm working off creative cloud and using files located on drop box - It doesn't seem like the top answer can help me. Is this likely to be linked to Dropbox working? Please help! Arrrrgh!

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Participant
Mar 18, 2025 5:35 AM UTC

The image quality is too high. try other images I'm sure it will work. Best way is to find an application that will reduce the quality of those images that you are going to use.

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Geоrge
Legend
Dec 6, 2022 9:41 PM UTC

Is this photo-files not corrupted and all ok? 

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Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
Kevin Stohlmeyer
Community Expert
Community Expert
Dec 6, 2022 9:33 PM UTC

Are you working off a remote/external location or cloud service?

I've seen this before when users were accessing from Dropbox or Google Drive.

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Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity ExpertCorrect answer
Community Expert
Dec 6, 2022 8:19 PM UTC

If you are on a Mac, make sure your Adobe apps still have Full Disk Access under your System Preferences > Security & Privacy > Full Disk Access. Recent OS updates have been known to reset these settings, and your symptoms are indicative of this.

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Participant
Oct 1, 2024 2:10 AM UTC

This worked for me. Thanks!

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Peter Spier
Community Expert
Community Expert
Dec 6, 2022 7:55 PM UTC

If you are using a Mac, turn off GPU performance in the prefs.

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