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Eliot_Harper
Participant
December 2, 2009
Question

InDesignServer Service not starting on Windows Server 2003 (32bit & 64 bit)

  • December 2, 2009
  • 2 replies
  • 4226 views

Note: this issue is different from this thread on a similar issue.

This problem has plagued me for weeks and I finally give up. InDesign Server installs successfully and the InDesignServerService starts, but the server does not run. I can only run the server from the command line. I've followed these installation instructions but run into the following problems:

1. installing by the command line: InDesignServerService /install fails and produces the following error log:

Installing service InDesignServerService...

Creating EventLog source InDesignServerService in log Application...

Rolling back assembly 'E:\Program Files\Adobe InDesign CS4 Server\InDesignServerService.exe'.

Affected parameters are:

   logtoconsole =

   assemblypath = E:\Program Files\Adobe InDesign CS4 Server\InDesignServerService.exe

   logfile = E:\Program Files\Adobe InDesign CS4 Server\InDesignServerService.InstallLog

Restoring event log to previous state for source InDesignServerService.

2. I cannot install or load the snap-in to MMC. When I try to install regsvr32 InDesignServerMMC.dll it cannot be found (as it's not in the InDesign Server directory). However InDesignServerMMC64.dll is in there and I was able to load the snap-in using regsvr32 InDesignServerMMC.dll, but the server still only runs when being started from the command line.

As I mentioned, InDesign Server runs fine when I have an active command line window open and run InDesignServer, but the moment I close the command line window, the server shuts down. Any ideas?

This topic has been closed for replies.

2 replies

P
Patrick Schulz
Participant
October 22, 2013

To 1: You have to execute the command with elevated privileges: http://windows.microsoft.com/en-us/windows-vista/command-prompt-frequently-asked-questions

To 2: I would say you did not try to configure it via the system control center.

But I also believe, you solved it already... :-)

EliezerReis
EliezerReis
Known Participant
February 23, 2010

Well, when you run it using command line if you close the command line, of course that servers going to shutdown. So, if you wanna run without any extra window opened, you have to start your service. Go to the windows service window (administrative tools) and start the service (it's installed automatically).

Is your O.S. 32 or 64 bits? If it's 32 you install the wrong application, you have to install the compatible version with your O.S.

If you installed correctly, you can try up the service using the follow command in you prompt.

net start InDesignServerService (in this case you can close window when successefull menssages appear)

Cya

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