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Participant
July 20, 2021
Question

Inherit Zoom not working with bookmarks in Interactive PDF in InDesign v15.1.2

  • July 20, 2021
  • 2 replies
  • 2413 views

Howdy team.

 

I've created an interactive document for call centre staff and need to have some buttons spread out across the document that navigate to certain topics for quick and easy data entry. One pain point I have though, is that the inherit zoom setting I've applied to my buttons appears to be changing the zoom to fit the entire page on the screen.

 

Steps I've taken to design this:

1. Create bookmarks in InDesign

2. Create buttons with "Go to destination" action

3. Under action settings, selected "Inherit Zoom"

4. I've also tried changing the zoom default settings in acrobat pro. 

 

Any solutions to this? Unforuntately I cannot share the document for company privacy reasons.

 

 

{Renamed by MOD}

 

This topic has been closed for replies.

2 replies

Mike Witherell
Community Expert
Community Expert
December 13, 2022

Unfortunately, you have to set your zoom per bookmark in Acrobat. InDesign does not set this.

Mike Witherell
Participant
December 13, 2022

Mike, Thanks for the clarification. 

Anshul_Saini
Community Manager
Community Manager
July 20, 2021

Hi there,

 

Sorry about the issue. Could you please share a few more details like:

  • OS and version of InDesign & Acrobat
  • Is the issue related to this specific document, or it happens in other documents as well? If yes, could you please try to create a document with the same workflow mentioned above and use sample text and see if the issue is still there? If yes, share this sample document with us. You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or can share via DM.
  • Did this happen all the time, or it started happening recently? Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

Participant
July 21, 2021

Hi Anshul, thanks for getting back to me. 

I'm hoping there is a very simple step I am missing. 

  • OS and version of InDesign & Acrobat - MACOS-10.15.7, InDesign 15.1.2, Acrobat Pro DC 2021.005.20058
  • I've just trialed two different test documents and the behaviour is the same. (See attached here). When you click the button, no matter what you are zoomed into, it changes to 64.9% upon arrival at the destination.
  • This is the first time I've used this feature so I have no prior experience to reference this with. 
  • No recent changes to my system. This is a relatively new MacBook too (<12 months)

FYI: I am exporting as interactive PDF and not selecting "create tagged pdf" or "Create adobe layers"

Anshul_Saini
Community Manager
Community Manager
August 13, 2021

Hi there,

 
Sorry for the delayed response. I would request you to please the original ID sample file created for this PDF file you have shared above.

Regards,

Anshul Saini