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Inserted images turns black

New Here ,
Aug 30, 2022 Aug 30, 2022

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Hi. When I insert images into the image box - the image doesn't show and the box turns black instead... Does anyone know why? I have updated Indesign to the newest version, and haven't experienced this before.

 

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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What is your OS?

Have you checked the Display Performance settings?

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New Here ,
Aug 30, 2022 Aug 30, 2022

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OS? 

The display performance is set at "high".. It looks like others have the same problem.. I have tried resetting the preferences when opening the program.. but without luck

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New Here ,
Aug 30, 2022 Aug 30, 2022

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Im working in Indesign

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LEGEND ,
Aug 30, 2022 Aug 30, 2022

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What version - not "latest" please. Please share one image that fails also. 

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New Here ,
Aug 30, 2022 Aug 30, 2022

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17.4

Looks like its not all photos.. just some jpgs from a few specific folders.. 

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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From your screen shot I can see you are working on a Mac. Try turning off video performance in the prefs.

 

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