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Participating Frequently
October 6, 2024
Question

Installation from CS 5 Standard on my new Computer with Windows 11

  • October 6, 2024
  • 4 replies
  • 8401 views

My questions:

Hello Adobe Community

My problem is the following: I had to buy a new PC with Windows 11, because my old PC cannot be upgraded to Windows 11.
I have now reinstalled all the programs, including the Creative Suite CS 5 Standard. The software was previously used on the old PC and on a laptop, but was never used at the same time.

After installing it on the new PC, I was able to log in and register without any problems. But the next day I was asked to log in and register again. But this no longer worked, a message came up saying that there was a timeout for the activation of CS 5. I tried several times, but it no longer worked.

 

How can I solve the problem? I have to produce my newspaper for our community on this PC, although only every 3 months, but it is therefore very important that it works again as soon as possible. I am grateful for any help you can give me. Let me know what I can do.

Thank you very much.

Kind regards

Werner

 

<Personal informaton removed by MOD>

4 replies

Derek Cross
Community Expert
Community Expert
October 22, 2024

Get an old computer that's compatible with your software..

Please do not include personal contact details on this public forum.

Peter Spier
Community Expert
Community Expert
October 6, 2024

Since you were able to install CS5 on your system and it appears to run, you might want to try overwriting the InDesign program folders with a copy of the folder from the old machine. That has been successful for me with CS6.

Participating Frequently
October 7, 2024
Good day Peter
Thank you too for the tip, I will try this too and hope it works...
 
Regards
Werner
BobLevine
Community Expert
Community Expert
October 18, 2024

We haven't found anything that works so far. I think it's appalling that Adobe have left us in the lurch like this.


I understand your frustration but how long do you think is reasonable for a piece of software to be supported? CS5, IIRC was released in 2010-11 timeframe. That's the better part of 15 years that you've gotten out of that investment.

 

And FWIW, if every customer tried to hang on that long, software companies would go out of business. 

BobLevine
Community Expert
Community Expert
October 6, 2024

Are you confusing activation and registration?

 

As already pointed out, CS5 is not supported under Windows 11, but the first thing to know is whether you deactivate the software on the old machine. I do not think Adobe is giving out additional activations anymore so it's your responsibility to make sure you take care of this step.

Participating Frequently
October 6, 2024

Hello Bob

 

Thank you for the tips and help. I was afraid that I would have to upgrade to the latest version. That's a lot of money for me, as I don't need the programs very often. But there won't be any other way, except that you can no longer buy the programs individually. I don't need 20 programs to work...

 

Kind regards

Werner

Derek Cross
Community Expert
Community Expert
October 6, 2024

You don't have to subscribe to 20 applications, you can subscribe to just InDesign for around $/£22 a month. You can download the seven day trial version to see how it runs on your system. You can pay a bit more and just subscribe by the month's you need to use it.

Willi Adelberger
Community Expert
Community Expert
October 6, 2024

CS5 is dead. Activation Servers a not active any more since many years.mI doubt that your OS is compatible to that old version. You need to subscribe to CC.

Participating Frequently
October 6, 2024

Hello Willi

Thank you for the tips and help. I was afraid that I would have to upgrade to the latest version. That's a lot of money for me, as I don't need the programs very often. But there won't be any other way, except that you can no longer buy the programs individually. I don't need 20 programs to work...

 

Kind regards

Werner