Skip to main content
Participant
May 19, 2024
Question

Interactive buttons not working as interactive PDF but they work when publishing online

  • May 19, 2024
  • 2 replies
  • 679 views

Hey, I'm having issues with my interactive buttons. Set up the buttons as Go to Destination. When I publish online the buttons work perfectly, however when I export the InDesign file as an Interactive PDF, the buttons don't work. Any ideas on how to resolve this issue, please? Thanks!

    This topic has been closed for replies.

    2 replies

    Derek Cross
    Community Expert
    Community Expert
    May 19, 2024

    PDF is a different format to InDesign's Publish Online, which is based on HTML5.

    You can only use simple hyperlinks in an Interactive PDF, such as a word or words or a shape such as an image. Don't use roll-over buttons, they won't work on smart phones and tablets.

    Participant
    May 19, 2024

    Thanks, Derek. I've used Bookmarks as usual and not viewing on iPad or Mobile. Only on Desktop.

    Derek Cross
    Community Expert
    Community Expert
    May 19, 2024

    I replied, assuming the PDF is to be distributed to other users where you can't specify what PDF viewer they may use. If you have a closed system that might change the spec.

    jane-e
    Community Expert
    Community Expert
    May 19, 2024

    @Amram33573865ammk 

     

    I've moved your post from Using the Community to InDesign.

     

    Are you using Adobe Acrobat to view the PDF — or another PDF viewer?

     

    Jane

     

    Participant
    May 19, 2024

    Thanks, Jane. Yes, I'm using Adobe Acrobat. 

    jane-e
    Community Expert
    Community Expert
    May 19, 2024

    @Amram33573865ammk 

     

    Do you see anything in Acrobat when you use the Prepare a Form tool and examine the Properties of the fields?

     

    Jane