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WillSmith_QD
WillSmith_QD
Participant
October 14, 2021
Question

Interactive PDF buttons disappearing and slow to respond

  • October 14, 2021
  • 3 replies
  • 4339 views

Hi,

I'm having trouble with a file that I have not experienced with prior versions. It is created from InDesign and output as an interactive PDF. When viewed on screen the funtionality can be painfully slow in response to page arrow clicks. The "Home" button disapears at times. On the ToC, I get a box the shape of the button that is a preview of the page its supposed to jump to. See screen grabs for these issues.

 

I've plowed through the forums and see similar questions but no hard answers to solve the issue. Please let me know if you have any troubleshooting ideas. Thanks

Will

This topic has been closed for replies.

3 replies

Diane Burns
Diane Burns
Inspiring
December 12, 2021

Would it be an option for you to use Publish Online instead? It doesn't have the problems with interactivity that have been mentioned about PDFs in various replies here. And doesn't require a special reader, just a browser is all that's needed. Here are some great sample documents: http://bit.ly/PubOnCollection

    M
    masp72621291
    Participant
    December 12, 2021

    I have the same issue's. nice that adobe creates programs that does not work well. I contactes Adobe but support is not that great. Now I have to disappoint my client. This costs me a lot of money

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    December 12, 2021

    You can have a button shape in an Interactive PDF as a hyperlink to another page in a document or to an external website, it just won't work as a rollover button on mobile devices. If you don't know this is hardlly Adobe's fault.

     

    By the way, in 2007 Adobe released PDF format into the care of the International Organization for Standardization (ISO). Since then, the ISO has controlled specifications for PDF, with Adobe advising the ISO team to offer technical input.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 14, 2021
    You haven't found ways to fix it because there are none. The whole thing is wonky at best and is not related to InDesign but to the interactive PDF format itself.
      WillSmith_QD
      WillSmith_QDAuthor
      Participant
      October 14, 2021

      Zoinks.

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