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ELamb
Participant
March 21, 2023
Answered

Interactive PDF not working on phones

  • March 21, 2023
  • 3 replies
  • 736 views

I have made an interactive PDF for a questionnaire to send to clients. When opened on a computer it works - you can select checkboxes and type in your answers. But when opened on a phone it is not editable. The issue is most people will be using their phone to complete the survey

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Correct answer JR Boulay

You can use Acrobat Pro to create a web form.

It should be easier than a Google form since you can reuse your INDD layout.

 

3 replies

JR Boulay
Community Expert
JR BoulayCommunity ExpertCorrect answer
Community Expert
March 22, 2023

You can use Acrobat Pro to create a web form.

It should be easier than a Google form since you can reuse your INDD layout.

 

Acrobate du PDF, InDesigner et Photoshopographe
    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    March 21, 2023

    Have a look at Google Forms.

      Mike Witherell
      Community Expert
      Mike WitherellCommunity Expert
      Community Expert
      March 21, 2023

      I agree. Google Forms tie in to their Google Sheets and the whole thing is easy to love.

      Mike Witherell
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        ELambAuthor
        Participant
        March 22, 2023

        Great I will try Google forms. Thanks for your help everyone 

        James Gifford—NitroPress
        James Gifford—NitroPress
        Legend
        March 21, 2023

        PDF functionality is highly dependent on the PDF reader in use. Those integral to most mobile devices, especially those integral to browsers, don't support interactive elements. Unless you can require your users to use Acrobat Reader, you can't assure functionality (even simple things like password protection, opening to a defined zoom or page layout, or interactive buttons).

         

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          ELambAuthor
          Participant
          March 21, 2023

          Okay thank you, that's not ideal. Any idea what software people are using to create such accessible questionnaires? 

          James Gifford—NitroPress
          James Gifford—NitroPress
          Legend
          March 21, 2023

          Apps, typically, either custom or templates on a platform. I think you'd be looking for polling services with a customizable "document." There's a big-name one, said name currently eluding me.

           

          That or something web based, which is more universally supported across platforms and browsers. WordPress has plugins for polling and questionnaires, that might be a simple approach.

           

          But I can't think of any document-based options that would be suitable.

           

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