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Riley@beckerglove
Riley@beckerglove
Participating Frequently
November 10, 2020
Question

Items disappear and become unselectable unless I access them by layer panel

  • November 10, 2020
  • 3 replies
  • 398 views

Just as the title says, I have a group of items in my document that just randomly disappeared and aren't able to be selected with my house. When I hit Command + A to select all, it doesn't pick up on them. On that same layers, I can go to the layers panel and select the objects that way, but they're still invisible. Help!

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3 replies

Riley@beckerglove
Riley@beckergloveAuthor
Participating Frequently
November 24, 2020

It looks like the issue is happening again, and I've just recently remade and opened the IDML file. It seems to be corrupting very, very often. Is there a way to stop this? At this point, it's interrupting my workflow pretty dramatically. All lyers are visible, preview mode is normal, and by all accounts the objects should be visible and selectable. So weird!

Riley@beckerglove
Riley@beckergloveAuthor
Participating Frequently
November 24, 2020

Aaaand, now some items are visible but unable to be selected... Even after being deleted. 

Diane Burns
Diane Burns
Inspiring
December 2, 2020

Any chance you can post the file, or a sample from the .indd file?

 

Diane Burns
Diane Burns
Inspiring
November 11, 2020

Yes, try Mike's suggestions. Are they all in the same layer? If so, make sure the layer they're on isn't non-printing, orr that "Show Layer" is on. Are they visible when you're in Normal mode? Preview mode? 

    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    November 10, 2020

    You might experiment to see whether you have a partially-corrupt document by exporting to IDML and then re-opening the IDML file to generate a clean new ID document. Once re-done, check to see if the condition persists.

    If it does, I would suggest resetting ID prefs.

    Resolve Slow Performance...

    Mike Witherell
      Riley@beckerglove
      Riley@beckergloveAuthor
      Participating Frequently
      November 11, 2020

      Thanks a ton, Mike! That seemed to do the trick. Is that typically one of the first moves to make when I suspect some sort of corruption or bug?

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