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Participant
November 20, 2023
Question

Keyboard Shortcuts align center not working

  • November 20, 2023
  • 2 replies
  • 557 views

Hi all

We suddenly cannot use the keyboard schortcut Shift+Ctrl+C when we want to align the text to center?

We are using Windows PC.

Thank you for your help. 

This topic has been closed for replies.

2 replies

Steve Werner
Community Expert
Community Expert
November 20, 2023

Go to Edit > Keyboard Shortcuts. To to Product Area: Text and Tables > Align Center.

 

Try another shortcut to see if that would work. There could be some conflicting shortcut in another application.

Participant
November 20, 2023

Thank you. We tried this and even a new shortcut is not working?

Bill Silbert
Community Expert
Community Expert
November 20, 2023

Try resetting your InDesign preferences. This will restore the program to its defaults which should remove any corruption which is probably the source of the problem.

To do so on a PC:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

You may also need to delete your InDesign cache files. 

To do so on a PC:

On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

Participant
November 20, 2023

Thank you for suggestion - I have tried this twice - and the problem was not solved. We have the same issue on 5 other Windows PC - running Windows 10 and 11 Pro.