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TamaraWynne
Participant
April 4, 2024
Answered

Keyboard shortcuts not working after update InDesign 2024

  • April 4, 2024
  • 2 replies
  • 3715 views

I updated to Adobe InDesign 2024 and now I am unable to use my kyboard shortcuts such as 

CTRL+Z, CTRL+C, CTRL+V. My Delete button no longer works either, and I havent explored enough to note any other problems as of yet.

 

I went to EDIT>Key Board Shortcuts... to see if I could add them back in, however upon attempting to add the 'new shortcut' I was unable to 'assign', then realised I was unable to create a 'new set...' or 'show set...'

It shows 'Current shortcuts' as empty even when I select all the Commands.
Im at a loss, this application is no longer user friendly for me.

    This topic has been closed for replies.
    Correct answer Eugene Tyson

    Hello, no i have deleted my prefferences twice now and i am unable to add new shortcuts still. im very confused and this has made it very tasking to use this application.
    How to i add the key board back into the preferences because i cant even use the enter button when creating text


    In your Screenshot - yout 'Set' is not selected. So you can't add a shortcut to a Set that doesn't exist.

    Create a new Set and save it as a unique name. Then edit the shortcuts. 

     

    If you can't do this then 

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    2 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    April 5, 2024

    Hi Belinda:

     

    Rebuilding preferences is good advice and likely the answer you need since it happened after an upgrade. 

     

    The other thing to note is that sometimes the keyboard shortcuts are taken over by another application. If Robert's advice doesn't work, restart your computer and only open InDesign and see if the shortcuts are working again. Pls let us know one way or the other. This should be a quick fix.

     

    ~Barb

     

     

    ~Barb at Rocky Mountain Training
    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    April 12, 2024

    Hi,

     

    I am following up on this discussion. Did the suggestions shared above help? Is this only happening with InDesign or other Adobe applications as well?

     

    Thanks

    Rishabh

    T
    TamaraWynneAuthor
    Participant
    April 22, 2024

    Hello, no i have deleted my prefferences twice now and i am unable to add new shortcuts still. im very confused and this has made it very tasking to use this application.
    How to i add the key board back into the preferences because i cant even use the enter button when creating text

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    April 4, 2024

    Try trashing preferences:

     

    https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

     

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