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Participant
January 5, 2021
Question

Krashar hela tiden

  • January 5, 2021
  • 2 replies
  • 195 views

Mitt indesign genom cc krashar så fort jag startar det. Vad ska jag göra?

This topic has been closed for replies.

2 replies

Ashutosh_Mishra
Inspiring
January 8, 2021

Hi there,

 

Sorry to hear about your experience. In addition to what Eric suggested, please try following instructions given on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1) & let us know if they help.

Looking forward to your response.

 

Regards,

Ashutosh

Eric Dumas
Community Expert
Community Expert
January 5, 2021

Hi,

Can you confirm the exact version of your operating system and software?

Did you recently change or update something on your system that could have cause the crash

Try resetting your preferences

  1. (Windows) Start InDesign, and then immediately press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. ...
  2. (Mac OS) Start InDesign, and then immediately press Shift+Option+Command+Control. Click Yes when asked if you want to delete preference files.