Participating Frequently

Question

Lag/Delay in new indesign update (2025)

Forum|Forum|1 year ago
November 26, 2024
8 replies
5739 views

After installing Indesign 2025 (20.0 & 20.1), there is now a 3-5 sec lag/delay every time I click my mouse in and out of the program. This is becoming incredibly frustrating. I've uninstalled/re-installed the app multiple times and reset preferences on quit, and nothing is changing. I also went and "rebuilt my cache" of the Adobe indesign folders on my computer, and that did seem to solve the issue for a day, but I got back to having the delay again. I have had Adobe Indesign for 10 years and have never run into this issue until the 20.0 update. This is making the app unworkable. Please help ASAP. I cannot spend any more time trying to figure this out.

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Lauren28566750fswi

Participant

Hi all,
I noticed this happening when I recently updated. I had tried removing the preferences like OP did and this didn't work.
What did work for me was going into the File Handling menu and changing the "Number of Recent Items to Display" from 20 to 0.
I'm working in a corporate environment and so most of our files are on a cloud server, and it seems that even though this wasn't an issue in the earlier versions of InDesign for me, it's become a little quirk with the latest version. I'll post an update if anything changes for me, but thought it worth sharing incase this helps others 🙂

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John24472726qybf

Known Participant

I was working 100% locally with the InDesign file and all linked image files on my hard drive and was having horrible lag problems. The only thing that fixed it for me was going back to InDesign 2024.

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Lauren28566750fswi

Participant

Ah, I'm sorry to hear! Did you try the above steps anyway? I found out another cause of it can be that one of the thumbnails for the recent files can be corrupted even if it's a local file, which causes that same lag issue.

I hope you can find a solution soon or that Adobe is able to fix this so that you can use the latest version though!

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John24472726qybf

Known Participant

I have the same issues (InDesign 20.1). Typing a single character will take 1-3 seconds to show up. Clicking Command-T to get the type character palete to open takes 3-4 seconds. The arrow keys to move an object will take up to 10 full seconds to register one click. Everything in the program lags to the point of not really functioning. Then, sometimes, the screen flashes white for a split second and then goes back to normal. The lag time seems to get worse the longer you are in InDesign until it finally stops responding. And all of this is happening while working 100% local, and not off of a server or any connection. The fix — I uninstalled InDesign 2025, went into the Library and deleted all InDesign files in the preferences, cache, and application support folders, and then did a fresh install of InDesign 2024 and the problems are now gone. InDesign 2025 should not have been released to the public yet. It still seems it's a very unstable beta version.

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rudo_9535

Participant

I was updating hoping to end the lag behaviour, seems it only got worse. Soooo done with this, pffff.... Think Adobe forgot to test before release.

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John24472726qybf

Known Participant

I wish Adobe would take a year off from producing new bells and whistles and just focus on bugs and performance issues. I still have to run 2024 products (InDesign, Illustrator and Photoshop). And they are still releasing bug-fix and performance updates on the 2024 versions. Maybe I'll try updating to 2025 again when 2026 rolls around.

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Ham1000

Inspiring

As with others here, rolling back to 20.0.1 seems to have worked for me; the infuriating lag doesn't seem to be present in this version. 🙂

Juan Cano

Inspiring

Will be doing this; been experiencing this lag for weeks and I thought it was my OneDrive I use!

Martin Dean C!

Participant

I'm having terrible issues with lagging in Indesign 2025, I'm using a MacBook Pro with 2 ghz Quad-Core Intel Core 15, think it's 2021 ish.

When i click into a text box, click out of a text box, click on an image or just do anything it's a 3-5 second lag!

Abhishek Rao

Community Manager

Hey @Martin Dean C!

That lag must be really frustrating! Are you using any third-party plug-ins or desktop management tools like Magnet? If so, try isolating the issue by booting into Safe Mode: Safe Mode on Mac.

I also recommend going through the helpful suggestions shared by the experts in this thread.

Additionally, check out this thread: InDesign 2025 Performance Issues on Mac for similar reports and troubleshooting tips from the product team.

Let me know how it goes!

Best,
Abhishek

Mayhem SWE

Inspiring

So you say you've tried 20.0 and 20.1, but I assume you meant to type 20.0.1 for the latter. The solution, at least for me, was to install 20.1 which is currently in beta. If you are not in Adobe's beta program you need to sign up for it first, otherwise downgrade back to 2024 until 20.1 comes out of beta.

It boggles the mind why Adobe would release a version of the software with such major performance issues. I can only assume this was the work of some braindead VP/C-suite executive who refused to delay the launch, InDesign 2025 just had to release together with the other apps even if it was in an unusable state…

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Eugene Tyson

Community Expert

Thanks for your feedback and for sharing your observations. It’s clear that you’ve invested a lot of time troubleshooting this, and I appreciate the effort you’ve put into finding a solution.

To clarify, you’re absolutely right that the current version may address some of the issues you’ve encountered. For most users, InDesign performs well under standard setups, but as with any software, performance can vary depending on system configurations, updates, VPNs, firewalls, or other environmental factors that may unintentionally interfere.

There's no guarantee anything works out of the box, and sometimes we need to get an update to an issue that they're working on.

I understand how frustrating it can be when a new release doesn’t meet expectations, but let’s try to keep the discussion focused on constructive solutions. The InDesign team does take user feedback seriously, and I believe sharing detailed experiences, without the personal digs, helps them address concerns more effectively.

If you’d like, I can help point you toward specific resources or steps to try and ensure your system is optimised for the current version.

Can you share further details of the issues you're facing and your current system setup (OS/RAM/Processor etc.)

As this is a user to user forum I will point you the bugs forums where you can lodge a bug/techincal issues you're facing.

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

This is the best place to log bugs and get feedback directly to the Adobe team.

Have a nice day.

E

Eugene Tyson

Community Expert

If a document is not behaving well then try

File>Export

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

BobLevine

Community Expert

If you're on a Mac are you using Magnet?

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Ashley25725767rsprAuthor

Participating Frequently

Im on Windows 10.0

Frans v.d. Geest

Community Expert

Turn off the terrible new Context bar (Window/Context bar, uncheck it) it will speed things up.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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Ashley25725767rsprAuthor

Participating Frequently

This is my first time posting on the forum, so thank you for your help!

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