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Participant
January 13, 2023
Answered

Large InDesign file keeps crashing when opened

  • January 13, 2023
  • 4 replies
  • 1136 views

Hello, 

 

InDesign keeps crashing when I try to open an indd file. I have also tried to open it in various locations as an indd and an idml file (from my local OneDrive saved files and from the desktop). 

 

The file has 612 links weighing in at 2.71GB. The InDesign file itself is 147.6MB. It has hyperlinks throughout.

 

I inherited the file and it seems that it has been reused every year for at least the last 5 years.

 

I am using macOS Monterey version 12.3.1 with 16GB memory. My Adobe InDesign has been updated to version 18.1

 

I can open other InDesign files.

 

Is there anyone who can offer any advice or insight as I'm at a loss!

 

Thanks in advance

🙂

This topic has been closed for replies.
Correct answer Mike Witherell

Here is a collection of troubleshooting advice and procedures:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

4 replies

Peter Spier
Community Expert
Community Expert
January 13, 2023

There's a Windows only tool available at INDDRecovery — a program for restoring corrupted InDesign documents that might help if you have access to a Windows machine.

 

When all else has failed, there's Markzware's paid recovery service: https://markzware.com/products/file-recovery-service/

 

If you get this recovered, do a save as to a new name to rewrite the file. And while this clearly is not a problem of your own making it illustrates the problems that can come up when you continuously "recycle" old files into new ones. For things like newletters or magazines (or anything else that has repetitive issues) it is far better, and safer, to set up templates with page layouts and styles, and to start each edition as a new file from the template.

Robert at ID-Tasker
Legend
January 13, 2023

Can you share on priv your IDML file? Just the IDML file - no links or fonts. 

 

KateE001Author
Participant
January 13, 2023

Not sure I can do that, it goes against my organisations policies for file sharing. I will dbl check thanks Robert

Willi Adelberger
Community Expert
Community Expert
January 13, 2023
  • I suppose that thee images are not external links but embedded. 
  • Look into the file history what happened in the past, when it was createt, saved, restored, etc. You get the file history if you hold down command kee (Mac) or ctrl key (windows) and go to the menu Abotu InDesign …
  • To revive the file I recommend to export as IDML (InDesign Markup Language), open that and save that file.
  • You should never place/import images and embed them. This is the main reason for corrupted files. Place the images as linked files, replace them. Avoid EPS.
Robert at ID-Tasker
Legend
January 13, 2023

OP already tried IDML way.

Files are not embedded as INDD file is very small.

 

Willi Adelberger
Community Expert
Community Expert
January 13, 2023

2,71 GB is not a small file. It is huge.

Mike Witherell
Community Expert
Mike WitherellCommunity ExpertCorrect answer
Community Expert
January 13, 2023
KateE001Author
Participant
January 13, 2023

Mike you are a life saver! I have turned off GPU and reset my prefs and I'm now able to open and work in the file. Thank you 🙂