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Lately can't open my documents from within InDesign

Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Is anyone else finding that they can no longer open their documents from within indesign? As a work around I have double click on the document in the finder or drag onto the indesign icon in the dock. This is happening with documents recently created too. It is really slowing down my workflow.

 

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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What version of InDesign and what operating system (full version number)?

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Hi Bob,

I am using InDesign 2024 on operating system MacOS Sonoma version 14.2.1

Kind regards
Catherine Campbell
Graphic Designer
E-mail: ccampbell@alphabiolabs.com
Incorporated and registered in England and Wales under registration number: 08269816.
​Registered office: 14 Webster Court, Carina Park, Warrington, WA5 8WD.

​This email and any attachments and files are confidential and are intended only for the addressee(s). Any review, onward transmission, disclosure or other use of this email or any attachments by any other person is prohibited. If you receive this email and are not an intended recipient please inform the sender immediately and delete this message, removing any copies from your system. Unless expressly stated otherwise, any opinions expressed in this email or any attachments transmitted with it are personal and do not constitute the opinions of AlphaBiolabs Corporate Ltd. Although emails are routinely screened for viruses, AlphaBiolabs Corporate Ltd. does not accept any liability or responsibility for: (i) changes made to this email or any attachments transmitted with it after they were sent; or (ii) any viruses transmitted through this email or attachments transmitted with it.
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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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@defaultckg23kv7usdd

 

The latest version of Sonoma is 14.3.1 - maybe it will help if you upgrade?

 

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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Thanks Robert, I thought I was up to date but will look into that.

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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14.3 fixes a lot of issues connected to InDesign.

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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LATEST
Thanks so much for your help Bob,

I will try to get up to date with the operating system at the end of the day 😊

Kind regards
Catherine Campbell
Graphic Designer
E-mail: ccampbell@alphabiolabs.com
Incorporated and registered in England and Wales under registration number: 08269816.
​Registered office: 14 Webster Court, Carina Park, Warrington, WA5 8WD.

​This email and any attachments and files are confidential and are intended only for the addressee(s). Any review, onward transmission, disclosure or other use of this email or any attachments by any other person is prohibited. If you receive this email and are not an intended recipient please inform the sender immediately and delete this message, removing any copies from your system. Unless expressly stated otherwise, any opinions expressed in this email or any attachments transmitted with it are personal and do not constitute the opinions of AlphaBiolabs Corporate Ltd. Although emails are routinely screened for viruses, AlphaBiolabs Corporate Ltd. does not accept any liability or responsibility for: (i) changes made to this email or any attachments transmitted with it after they were sent; or (ii) any viruses transmitted through this email or attachments transmitted with it.
For more information about AlphaBiolabs Corporate Ltd. please visit: www.alphabiolabs.co.uk

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