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Library panel and share panel don't work

Participant ,
Apr 11, 2023 Apr 11, 2023

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Hello, both the library panel and the share panel don't work. They stay grey. Very annoing while I DTP a big magazine with a lot of library assets and editors who want to do corrections.

  • Apple Mac i9
  • Ventura 13.2.1
  • InDesign 18.2.1
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correct answers 1 Correct answer

Participant , Apr 11, 2023 Apr 11, 2023

@Rishabh_Tiwarithanks!

I found out I can use the library via Bridge, live safer! This week very bussy but I realy want to fix this. So, it can take a few days for my reply.

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Participant ,
Apr 11, 2023 Apr 11, 2023

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Update: Has it got to do with some weird UI behaviour, like you see in the attachement?

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Participant ,
Apr 11, 2023 Apr 11, 2023

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Sorry, wrong screenshot, this one is the correct one...

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Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

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Hi @SproetS ,

 

Sorry to hear about the trouble. To troubleshoot the library panel issue, please try the suggestions shared here. For share for review blank panel, please try the suggestions shared here. Let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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Participant ,
Apr 11, 2023 Apr 11, 2023

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@Rishabh_Tiwarithanks!

I found out I can use the library via Bridge, live safer! This week very bussy but I realy want to fix this. So, it can take a few days for my reply.

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Participant ,
May 12, 2023 May 12, 2023

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It took a while, also Illustrator had troubles with the library-panel. I used the cleaner and reinstalled the Adobe CC app. That fixed it, for now 😉

 

Thanks!

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Participant ,
Jun 07, 2023 Jun 07, 2023

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So, it's june and again Library and Share pallets don't work in InDesign. It makes me sad. Specially I've got my client able to work with the share workflow.

Again going back to export to PDF and client making corrections and I doing them in InDesign making PDF version 2... etc...

😞

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Participant ,
Jun 07, 2023 Jun 07, 2023

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LATEST

OK

  • Adobe Cleaner Tool - Check
  • Adobe Library app reinstall - Check

Result: In Bridge and Creative cloud app the library is back! But in InDesign still a black library palet... Also the Share palet is black. So it seems two different but related bugs are in the system...

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