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yelm
Inspiring
October 30, 2024
Question

Limited Undo Steps in InDesign Despite High RAM on Surface Pro 9 (32GB)

  • October 30, 2024
  • 2 replies
  • 482 views

I have 32GB of RAM. Is that not enough for InDesign anymore?  When working on a project that's not even all that big (5-20 mb), I'm occasionally limited to 2 or 3 undos at most. Not even after anything complicated -- it happens after simple actions like moving objects around, text editing, etc. Quitting / reopening InDesign only fixes this problem for a short time.

 

What else can I try to fix this? 

 

Notes:

  • I've already tried resetting all prefrences, and completely uninstillaning / reinstalling indesign several times
  • SPECS: 32GB RAM / Processor: 12th Gen Intel(R) Core(TM) i7-1255U 2.60 GHz  / System type: 64-bit operating system, x64-based processor
  • local disc only about half full
  • This has been a problem with Indesign 2024 and the newest 2025 version.
  • I'm not running anything else intense while using Indesign. Sometimes photoshop, which wasn't a problem in the past. 
  • I'm running Windows 11 on a Surface Pro 9 (I've been a user of various Surface computers since 2012 and never had problems until last year). 

 

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2 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
October 30, 2024

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/m-p/11990234

Mike Witherell
Y
yelmAuthor
Inspiring
November 7, 2024

I already reset preferences. I've also uninstalled/reinstalled. It's a problem that has been happening with different files for about a year or so. But I'll try some of the smaller tips in this article. thanks.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
October 30, 2024

Hello @yelm,

I am sorry to hear about your experience. Would you mind keeping a check on the available storage space on the hard drive when you start encountering this problem in InDesign to see if there is a problem there?

Also, try running InDesign under a different administrator account (Windows / macOS) and sharing your observations.


Looking forward to hearing from you.

 

Anubhav

Frans v.d. Geest
Community Expert
Frans v.d. GeestCommunity Expert
Community Expert
October 30, 2024
quote

Would you mind keeping a check on the available storage space on the hard drive when you start encountering this problem in InDesign to see if there is a problem there?


The OP wrote the disk is half full, read!

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