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Loaded Text Icon - Not Sure Why It's Loaded

Participant ,
Sep 05, 2017 Sep 05, 2017

The last couple of days I have run into a problem where both the text tool and pointer appear to have loaded text. I am not sure how and why this text was loaded. I don't appear to have any text frames that have overflow text. If I select paste in a text frame, I merely get the last copied text, not what appears to be showing in the tools.

Annoyingly, I can't seem to be able to get rid of this annoying little 'symbol' floating off the pointer and text tool.

Can anybody please help?

Cheers....Scotty

PS I am pretty good at using InDesign but hopeless when it comes to solving problems!!text

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correct answers 1 Correct answer

Participant , Nov 20, 2017 Nov 20, 2017

Srishti,

sorry, I should have marked this as 'answered'.

Yes it did solve the problem although the subsequent releases of InDesign and High Sierra seem to have eliminated the problem anyway.

Apologies again.

Scotty

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Adobe Employee ,
Sep 05, 2017 Sep 05, 2017

Hi,

Please try cleaning your cache and InDesign preferences...Troubleshooting 101: Replace, or "trash" your InDesign preferences

-Aman

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Participant ,
Sep 05, 2017 Sep 05, 2017

Aman,

thanks for the super fast response. I'll follow the advice given on the topic you provided the link to and I'll let you know how I go.

Might be a little while given how long the thread is!!!!

Cheers....Scotty

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Participant ,
Sep 05, 2017 Sep 05, 2017

Sorry, didn't seem to work. I used both options and neither made any difference.

Cheers....Scotty

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Community Expert ,
Sep 05, 2017 Sep 05, 2017

Hello have you tried this solution to reset Indesign?

1 - (Windows) Launch InDesign and press Shift + Ctrl + Alt. Click the Yes button when you are prompted to delete your preferences files.

2 - (Mac OS) Launch InDesign while pressing Shift + Option + Command + Control.

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Participant ,
Sep 06, 2017 Sep 06, 2017

Yep, tried that.

Is there any way I can see what is actually attached to the pointer / text tool?

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Guide ,
Sep 06, 2017 Sep 06, 2017

stuartm54046563  wrote

Is there any way I can see what is actually attached to the pointer / text tool?

Normally, you only have a loaded text pointer if you have gone to File>Place and navigated to a text file or image file. If you want to see what's attached, click on a blank portion of your page, or into an empty frame. That will place what ever is loaded. You should also be able to see a small thumbnail of the image or text in the pointer itself.

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Participant ,
Sep 11, 2017 Sep 11, 2017

Thanks for your assistance.

I'm afraid I've already done as you suggest. If I paste into a frame, I get text from the last 'copy' I did. In this case, the copy was not made inside InDesign. Rather, it is just some text I copied in Word.

When I do paste into the frame, I text tool remains loaded. I can see the thumbnail in the pointer but it is so small that I can't made out what it is of. I can tell, however, that it is not the text that was pasted into the frame as above.

I notice that when I reopen InDesign, the tool is not loaded but becomes loaded all of a sudden. This is despite my doing nothing other than scanning through the document.

Sorry, I can't be more specific than that!!

Cheers...>Scotty

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Guide ,
Sep 11, 2017 Sep 11, 2017

stuartm54046563  wrote

If I paste into a frame…

It could be that we're talking about the same thing, but using different terminology, but I'm not talking about pasting. Pasting is what you do with content that you have copied or cut to the pasteboard. If you cut or copy something, it stays on the clipboard, and isn't replaced by using the place command. But that said, I'm pretty sure we are talking about the same thing.

stuartm54046563  wrote

When I do paste into the frame, I text tool remains loaded.

You can select more than one item when placing, and when you click the first one onto your document or into a frame, the cursor will remain loaded with the next thing in the queue. So, if you select two text files and three image files, your cursor will remain loaded for the next 5 clicks.

stuartm54046563  wrote

I can see the thumbnail in the pointer but it is so small that I can't made out what it is of.

If you click and drag out a small area—like just a 2" square, you can see what it's trying to place. If it's an image, it will fit into the frame that's created by clicking onto a blank portion of your page, and if it's text, it will fill as much of the frame that's created by clicking onto a blank portion of the page that will fit in the given area, based on what default type style you have in your document (likely with overset text not visible). If the cursor is still loaded, just keep repeating the above to see what is in the loaded cursor, and maybe that might help determine why it's there. There is also a gridify function where a cursor that is loaded with multiple items can be placed in a grid. Just click without releasing the mouse button, and drag to the right and down. You increase the number of columns and rows of the grid by tapping the right and up navigation buttons on your keyboard. In this screenshot, I've loaded 9 images into the cursor and tapped the right button 3 times and the up button twice. Because there weren't all 12 items it could have placed, it left three blank spots on the grid. If I had more than 12, the cursor would have remained loaded with the remaining items.

Screen Shot 2017-09-11 at 11.03.28 PM.png

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Participant ,
Sep 11, 2017 Sep 11, 2017

Either I'm an even bigger idiot than my wife thinks I am or there is something strange happening here.

I opened ID and the text tool had nothing attached. I then went to work in another program. When I returned to ID, the text tool now had something attached. This was before I'd done anything in ID.

I tried to then place whatever was attached to the tool by dragging out frames. On doing this, I merely had a number of empty frames.

Screen Shot 2017-09-12 at 2.54.23 pm.png

The tool remained loaded.

I am sorry to fanny you around with this but I'm clearly doing something stupid here!!

Cheers...>Scotty

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Guide ,
Sep 11, 2017 Sep 11, 2017

stuartm54046563  wrote

Either I'm an even bigger idiot than my wife thinks I am or there is something strange happening here.

This isn't something I've ever seen, so I doubt it has anything to do with you, so it must be something about your OS or InDesign.

stuartm54046563  wrote

I tried to then place whatever was attached to the tool by dragging out frames. On doing this, I merely had a number of empty frames.

If you have a loaded cursor, but nothing places when you click, l suppose it's not ideal, but it shouldn't prevent you from working as normal. Just to be clear, you can place something when you want, but you get an unwanted loaded cursor at random times that doesn't contain any content, is that correct?

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Participant ,
Sep 12, 2017 Sep 12, 2017

Thanks again for continuing to try to help me out.

Migintosh  wrote

stuartm54046563   wrote

Either I'm an even bigger idiot than my wife thinks I am or there is something strange happening here.

This isn't something I've ever seen, so I doubt it has anything to do with you, so it must be something about your OS or InDesign.

Thanks. I guess I'll need to find a way to let the relevant people at Adobe and Apple know and see if they can suggest anything. Do you know the best way to take up with Adobe?

Migintosh  wrote

If you have a loaded cursor, but nothing places when you click, l suppose it's not ideal, but it shouldn't prevent you from working as normal. Just to be clear, you can place something when you want, but you get an unwanted loaded cursor at random times that doesn't contain any content, is that correct?

You're spot on. It doesn't stop me working. It is just very annoying and distracting. And, yes, I can place when I wish but just get a loaded cursor out of the blue and not as the result of any apparent action.

Time to have a headache tablet, a vino and a lie down I think!!

Thanks again. Advice much appreciated.

Cheers.....Stuart

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

Hi stuartm,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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Participant ,
Nov 20, 2017 Nov 20, 2017
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Srishti,

sorry, I should have marked this as 'answered'.

Yes it did solve the problem although the subsequent releases of InDesign and High Sierra seem to have eliminated the problem anyway.

Apologies again.

Scotty

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