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Participant
November 6, 2025
Question

Lost Creative Cloud projects

  • November 6, 2025
  • 1 reply
  • 143 views

Hi everyone,

 

I’ve been working with my personal Adobe account, which was linked to my school’s education plan. I saved all my projects on Creative Cloud, assuming they would stay linked to my personal account.

 

Recently, my personal account was removed from the school’s plan since I’m no longer a student, and now all my projects have disappeared from Creative Cloud.

 

Is there any way to recover them? Were the projects tied to the school’s plan, or are they permanently lost?

 

Thanks in advance for any help!

1 reply

BobLevine
Community Expert
Community Expert
November 6, 2025

If the plan you used was removed than so too were your files. FWIW, this is why have no interest in using Adobe's storage. I use Dropbox and OneDrive.

 

That said, If I'm misinterpreting what happened here please clarify the difference between the school's plan and yours.

Participant
November 9, 2025

I don’t think the plan itself was removed, but rather my account (or computer) was removed from the school’s plan since I’m no longer a student.

I actually found Adobe’s storage really helpful, but sadly I should have made backup copies and not relied on it so much. 

Anubhav M
Community Manager
Community Manager
November 14, 2025

Hello @daring_hearted5C4B,

I've sent you a DM. Kindly check.

Anubhav