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dcnGraham
Participant
September 23, 2016
Answered

Mac OS X 10.12 Sierra and InDesign CS6 - LOCKED

  • September 23, 2016
  • 11 replies
  • 33459 views

Has anyone else experienced difficulties with the panels in InDesign CS6 not opening and changing when required? The only thing I haven't tried yet is full deletion and re-installation. I'd rather not go through that process. It is slowing my work down. No such problem with Photoshop CS6 or Illustrator CS6.

    This topic has been closed for replies.
    Correct answer Willi Adelberger

    CS6 is not even supported with El Capitan. Don't expect that it will work with Sierra.

    Downgrade your computer to 10.10 or upgrade to a CC subscription. CS6 and Sierra is unsupported. It might work, but if not, you are alone.

    11 replies

    pressk58718813
    pressk58718813
    Participant
    November 30, 2017

    You can replace the original file "/System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Support/fontd" with a file from OS X Yosemite

    P
    Paolo T
    Known Participant
    August 19, 2017

    Hi,

    Just an update to my situation with Sierra and CS6.

    As reported above, I was able to install and make CS6 work on a clean install of Sierra.

    Later, I was able to update my MacBook Pro to Sierra, and have all CS6 applications work smoothly. This Mac is quite 'clean', since I use it as the satellite in my double system. InDesign runs smoother than under Yosemite.

    Today I updated my Mac mini to Sierra. I had issues with InDesign, but I can't say if they were caused by Sierra 10.12.5, or by some corrupted fonts. I removed the fonts that Font Book reported as damaged, and updated to 10.12.6 at the same time, so I don't know if rebooting or updating solved my issue.

    My issue was the one reported by some other users: when launching, ID stops for very long at the "Starting up panels" message in the splash screen. Then, panels take forever to open or close.

    After fixing the problem, all is fine and fast on my Mac mini as well. My guess is that this is a font issue, more than anything else.

    So, I would say CS6 works in Sierra, and works very well. Just, some more care is needed with your system than in the past.

    Paolo

    A
    Anonymous
    June 5, 2017

    I have been putting off upgrading my Mac and OS for years due to misinformation about compatibility issues with CS6. Last week I finally upgraded my iMac which meant using Sierra. I migrated over to the new machine and it works perfectly. Only thing I had to do was install the version of Java for Illustrator. I would encourage anyone who was put off by the "huge risk" to give it a go. The only huge risk I can see is to Adobe's bottom line.

    In answer to the Anniversary Edition - from all I have heard from many colleagues and on social media about constant bugs in the CC suite, why would you want to?

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      Paolo T
      Known Participant
      May 19, 2017

      I find InDesign (and Photoshop) CS6 to be working on a clean install of Sierra. I didn't try to reinstall the app itself, but the existing installation worked fine. When running the apps (InDesign and Photoshop) I got a message saying that the Master Collection installation is damaged. But then everything seems to work normally. I couldn't try Illustrator, yet, because it asks for an older version of Java that I've not yet installed.

      Working with InDesign, I can see that it opens and saves files, exports PDF files, and seems to have no issues with opening the various dialogues and palettes. Maybe scrolling is smoother than in Yosemite (but this may depend on the cleaner system). One issue is that numeric fields have offset numbers, so you have to keep this in consideration when editing them.

      I've not tried my fully configured system yet, so I don't know if there are issues with extra fonts, extensions, drivers.

      It would be great if Adobe releases a one-time "Anniversary" edition, that is a packaged edition with no subscription plan, just for us resistants. We will never switch to the subscription model, and this would be a way for Adobe to have our money once more.

      Paolo

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      May 19, 2017

      >It would be great if Adobe releases a one-time "Anniversary" edition, that is a packaged edition with no subscription plan, just for us resistants. We will never switch to the subscription model, and this would be a way for Adobe to have our money once more.

      Don't hold your breath! It's not going to happen.

      E
      eube
      Participant
      November 24, 2016

      Correct answer is below from flaming1.   How the hell have Apple / Adobe missed this!!! 

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        November 24, 2016

        Nobody's missed anything. Conflicts with font managers have existed since there font managers.

        You're still in unsupported territory and if you're using the software for business, you're taking a big risk.

        I'm not telling you to upgrade or roll back. I'm telling you to be prepared. Anything else could break at any time.

        E
        eube
        Participant
        November 22, 2016

        SOLUTION!!

        Take a bow flaming1.

          F
          flaming1
          Inspiring
          November 24, 2016

          Thanks Eube.

          There needs to be a way the fontd solution can be marked to move it up the thread, so it is easier to find. Somehow the reply from Willi at the top has been incorrectly marked as a correct answer.

            Steve Werner
            Community Expert
            Steve WernerCommunity Expert
            Community Expert
            November 24, 2016

            Willi's answer is correct for most people trying to use CS6 on Yosemite or Sierra. We see reports of it not working every day.

            Your software is end-of-life and will never be upgraded. If you can get it to work, you are very lucky, that's all.

            D
            Dan Byer
            Inspiring
            November 2, 2016

            Every time I open CS6, I force quit the fontd process. Annoying, but it works.

            G
            genevieveb31205552
            Participant
            October 27, 2016

            I was having many difficulties with CS6 InDesign in Sierra on my iMac. Excrutiatingly slow panels, dps overlays not working. I basically couldn't work. But today's update fixed everything and it's now lightning fast. Worth a download!

            BobLevine
            Community Expert
            BobLevineCommunity Expert
            Community Expert
            October 27, 2016

            What update? There have been no updates to CS6 for well over a year.

            Steve Werner
            Community Expert
            Steve WernerCommunity Expert
            Community Expert
            October 27, 2016

            The poster may have been referring to the 12.1 update to Sierra.

            9
            9x12sderw
            Participating Frequently
            October 17, 2016

            I am using CS6 without issues on Sierra.

            The only problem I had was the hesitation on the panels displaying and that was solved by turning off fontd in the Activity Monitor.

            Does anybody know of a way to permanently disable fontd?

            There is little I can see about CC that would motivate me to use it.

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              flaming1
              Inspiring
              October 26, 2016

              Even though turning off fontd fixes the problem, it is only a temporary fix.

              There is a very good chance that a duplicate font is causing your problems, so I would recommend having a good look at your fonts.

              I have found that font management software can also be the culprit. Try removing any font management software you are using and see if the problem goes away. If it does then have a discussion with the developers of your font management software and see if they can suggest any causes/fixes.

              In my case I've found that they are still actively supporting CS6 as they recognise that a significant number of us aren't ever going to change to CC.

              Indesign CS6 is running VERY fast on my Retina iMac with Sierra. I'd say it runs even better with Sierra than it did with El Capitan. But I emphasise that this is just my personal experience. It may not work the same for others.

              CS6 may not be getting bug fixes, but at least it doesn't have bugs getting added all the time like CC does

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                psOutWest
                Participant
                January 17, 2017

                Can anyone help me with InDesign CS6 on osSierra (MacBookPro 2015). All of the other CS 6 apps seem to be working fine but InDesign application and all fonts are bitmapping...any advice how to fix?

                Tasty Geezer
                Tasty Geezer
                Participant
                October 10, 2016

                I had this problem initially when I updated to El Capitan. I eventually tried shutting down the computer (not a restart), left it off for 10 mins and started up the mac, and opened Indesign CS6 it started and performed normally. Every now and again if I restart indesign the problem happens again, but a complete shut down and leaving it off for 10 mins or so seems to do the trick. I am worried about updating to Mac OS Sierra though!!!!!

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