Skip to main content
J
jjswin
Participant
April 9, 2017
Question

MacBook Pro keeps freezing after upgrading InDesign

  • April 9, 2017
  • 2 replies
  • 848 views

I'm afraid since upgrading InDesign, my MacBook Pro keeps hanging on me (trackpad stops working, pointer won't move), I've had to force-restart 4 times today. I've got the latest CC, but I noticed it was using 140%+ CPU usage.

I have been moving/deleting a lot of gigabytes in my CC account, so maybe that's contributing to it whilst it syncs?

    This topic has been closed for replies.

    2 replies

    Jopen
    Jopen
    Participant
    April 10, 2017

    I have got the same problem, for now it seems that the other cc apps run perfectly fine. My MacBook started freezing today when using InDesign because I updated the operating system. The MacBook is a few days old.

    Would anyone know what to do? Do I have to wait for an update on cc or MacOS Sierra?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    April 13, 2017

    Moving this discussion to the InDesign forum.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    April 13, 2017

    See if this thread is helpful:

    InDesign crashing

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    April 10, 2017

    Branching to a new discussion.

    Jjswin does the MacBook Pro only freeze when running InDesign CC 2017 or are you seeing this behavior while running nothing but the Finder?  What version of Mac OS are you using?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices