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(MacOS) - Indesign systematically crash on launch - EXC_CRASH (SIGABRT)

Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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Hello,

 

My InDesign software crashes every time I try to launch it, even though I haven't made any changes to my setup: no MacOS updates, no software updates...

 

I always get the same error :

Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information: abort() called terminating with uncaught exception of type std::invalid_argument: stoi: no conversion

 

I've already tried the following fixes, but nothing solves the problem:

  • Deleting preferences (shift + ctrl + option + cmd) on startup
  • Clearing the software cache (Cache folder in Library)
  • Launching in safe mode
  • Launching the software with the Root profile
  • Complete reinstallation after thoroughly deleting all the old software files

 

My setup:

MacBook Pro Retina 15-inch Mid-2014 MacOS Big Sur 11.7.10

 

Does anyone have any ideas on what to do?

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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InDesign version?

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Community Beginner ,
Sep 26, 2023 Sep 26, 2023

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Indesign 16.4

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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quote

Indesign 16.4


By @D.Romain

 

Sorry, I don't have any info for this version. You may want to check this thread - I think it's discussed there:

https://community.adobe.com/t5/indesign-discussions/indesign-2022-crashes-immediately-upon-launch/td...

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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All around the world we now know. Adobe fu**ed up. They say they are 'looking into it'... I would not hold my breath.

This is a worldwide clusterf***k, my clients are FURIOUS 😡😡🤬

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