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Answered

Missing File Icon for InDesign 2021 after installing new version

Forum|Forum|4 years ago
February 18, 2021
4 replies
13225 views

I recently installed InDesign 2021, and after trying it out, unsitalled InDesign 2019 which I had been using. After this, the file association was broken and it did not recognise existing InDesign files. I fixed the associate, and now it works, but it is not showing the correct icon for InDesign files. Instead it shows a generic white box.

I'd like to get the correct icon back. This is more than just an aesthetic thing because I make tutorials and the missing icon is a problem.

Correct answer Amanda228287736kgl

Thank you Ansul! Your easy to use step by step guide was extremely helpful.

I would just like to note that if you have older versions of Adobe Indesign on your computer those should be uninstalled. Uninstalling old versions in addition to doing Ansul's steps was the key and fixed my icon issue.

Thank you, again.

Travis-laxymca

New Participant

I also have this same issue. After installing Adobe InDesign 2022 it happened to me.
I'm running Windows 10 Pro, Version 21H1, 64-bit operating system, x64

D

Daniel221502623ue5

New Participant

Did you tried to edit regedit with the instruction Anshul_Saini ?

I did and it works

Travis-laxymca

New Participant

Ah, that did the trick! Thank you for pointing that out @Daniel221502623ue5 and for the step-by-step @Anshul_Saini

J

JasonDD210Author

Known Participant

After wasting a large amount of time searching the Internet and trying different things, I found more registry entries that didn't look right. I was able to find this out only be examing the registry of another computer where the software was installed. I'd gladly share the registry keys but Adobe is blocking me from doing that, so the best I can do is show this image:

Since the icon file is a dll, containing several icons, then the IconIndex binary value must be set to the correct index hexadecimal value, which seems to be ffffff7b. I don't know if this is correct but it had the desired effect and my icons now look correct:

It was quite a simple fix once I knew what to do. The problem was that there were no instuctions anywhere. I can only wonder how such a simple error could baffle the Adobe installer!

P

peterjohnsen1905

Known Participant

Hey Jason

Have the exact same issue after latest version update of InDesign. Only thing that's worked is uninstalling and going back to an older version of InDesign which seems too drastic for an esthetical thing. It's driving me nuts though.
I can get to Windows Registry Editor Version 5.00, but when locating the folders your screenshot mentions, everything is set to 'standard'. Nothing seems to be editable. Can't see a hex value to change.

Any advice would be appreciated. Sorry for the inconvenience.

BobLevine

Adobe Expert

I performed an "open with" and the icons returned to normal.

BobLevine

Adobe Expert

If you're on Windows, right click the InDesign.exe icon and choose properties.

J

JasonDD210Author

Known Participant

Thanks, but this is not the issue. The application / shortcut icon is fine. It's is the file icons that are lost, as you can see in this screenshot detail. These are files I'm working with at the moment:

J

JasonDD210Author

Known Participant

So I have tried:

Uninstalling all versions of InDesign, and using CCleaner to remove any leftovers
Reinstalling the latest version on InDesign, and restarting the PC.
Rebuilding the icon cache
Manually fixing the file associations in the registry

J

JasonDD210Author

Known Participant

Yeah, the edit feature on this website is broken so I can't fix the typos.

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