Missing Pantone Color Bridge swatches since last update

Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Hello,

since the last update of InDesign (v17.4), some Pantone color swatches deaseappear (like the Bridge ones).

For example, in Illustrator (which has not been updated with the last version), all swatches are present.

Is this linked with the fact that Adobe stop its partnesship with Pantone?

This a real problem…

Best regards,

Michaël

 

Directeur artistique et développeur web autour de Genève.
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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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This Help file explains the issue. If you need that specific set of Pantone swatches you'll need to acquire Pantone Connect:

 

https://helpx.adobe.com/indesign/kb/pantone-color-books-indesign.html

 

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi,

 

Thanks for reaching out. Please check this similar discussion https://community.adobe.com/t5/indesign-discussions/changes-to-pantone-color-books/td-p/13076255 for information on changes to Pantone Color books.

 

Feel free to reach out if you have any further questions or issues.

 

Regards

Rishabh

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Community Beginner ,
Sep 06, 2022 Sep 06, 2022

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thanks for your help. I've installed the plugin and now I try to connect with my Pantone Connect account but I just have the possibilty to create a new account. How can I log in with my existing credentials?

best regards,

Michaël

Directeur artistique et développeur web autour de Genève.

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Community Expert ,
Sep 06, 2022 Sep 06, 2022

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LATEST

"How can I log in with my existing credentials?"

 

Hi @michael.schema ,

because Pantone Connect is either a 3rd-party plugin or an extension not made by Adobe the best would be to contact Pantone, I think. I do not have Pantone Connect installed and have no idea what it takes to register and to use it.

 

Maybe others who successfully use Pantone Connect could help?

But the first one to address is Pantone itself.

 

Regards,
Uwe Laubender
( Adobe Community Professional )

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