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Hi,
Have upgraded my machine to MacOS BigSur and updated to InDesign 2021 and whenever I attempt to open an .indd or .idml from the desktop, InDesign pops up this dialog box.
I see I'm not alone with this issue as I see a couple of other threads that mention the same issue. Is it an issue with InDesign or Big Sur?
On the Mac, the Open gesture (double-click a file etc.) translates to an open "AppleEvent" - the basic operation also used by an AppleScript.
This could be an issue with security :clown_face: in Cupertino overdoing it recently.
Have a look at System Preferences >> Security & Privacy >> Files and Folders, if there are any restrictions on InDesign. While I have no particular InDesign entry there, I have InDesign listed in the "Full Disk Access" next door.
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I personally don't use BigSur so far but have not seen this issue reported by the people I know use InDesign and BigSur. Can you provide the following information
-Manan
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Hi Manan,
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What code do you use to open a file?
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Hi Peter,
I'm not sure what you mean by code? All I'm doing is double clicking or dragging the file onto the dock icon
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Sorry, I thought you were trying to open a file using a script. I was wrongfooted by the title of the topic.
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On the Mac, the Open gesture (double-click a file etc.) translates to an open "AppleEvent" - the basic operation also used by an AppleScript.
This could be an issue with security :clown_face: in Cupertino overdoing it recently.
Have a look at System Preferences >> Security & Privacy >> Files and Folders, if there are any restrictions on InDesign. While I have no particular InDesign entry there, I have InDesign listed in the "Full Disk Access" next door.
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THANK YOU, Dirk. That was indeed the problem. InDesign wasn't allowed to access our network volumes. All sorted now
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Hello! thank you for your answer. I have been having a similar issue and checked my System Preferences, as insturcted to resolve the issue. However, for me all the boxes are checked. I unchecked them, then checked them again and restarted InDesign but no luck.
The only way I can open files right now is directly from the File>Open tab on InDesign. If I choose to use the finder and double click the message pops up. This is for all files, I thought it might be the name or special characters but I tested different files and it persisted. Any additional suggestions are appreciated!
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Hi @Gus30945240wwxh,
Sorry to hear about the trouble. Please ensure InDesign has full disc access. To do that, you can go to System Settings > Privacy & Security > Full Disc Access and ensure InDesign is listed there. Also, you can check if your files have any symbols, like #, and try opening the file again.
Thanks
Rishabh
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I'm having this trouble and neither solutions work
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Hi Matildedigmann,
Sorry for the trouble, and thanks for trying the suggestions. Would you mind checking if the files you're trying to open have # symbol in their name? If so, please try removing the # symbol from your file name and let us know if you're able to open the files.
We will try our best to help you.
Thanks,
Harshika
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Hi @Matildedigmann,
Thanks for sharing the info. Is this happening with a specific file or all files? Is it possible for you to share the file with me over a private message so that I can check on my end?
We will try our best to help.
Thanks,
Harshika