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Rob the Slob
Known Participant
February 16, 2022
Question

More M1 / InDesign headaches

  • February 16, 2022
  • 1 reply
  • 1178 views

Having read all the discussions about the problems with Adobe products vis a vis the new M1-chip Mac, I'm just throwing in another experience with it. I cannot explain how it happened, but InDesign started hanging yesterday, and became completely unusable. Then I started having more problems. My Finder started crapping out and needing to be relaunched, other apps started having the same problem.

 

I'd be tempted to put this on a problem with OS Monterey, except I was able to get everything fixed eventually, except for Adobe products (Acrobat also started to become non-functional). I've tried the Cleaner App limited success. I've opened InDesign after the clean-up and a new install, and I can open ID files from the Finder, but the Open command in the app itself doesn't work.

 

I will mention that there was one process or line that was still appearing in the Cleaner window, "Fix Host File," that the Cleaner tool wouldn't clean. It remained there after running the clean-up. I'll say that I didn't do a manual search for residual Adobe files after running the cleaner, but I can't say I have much confidence that doing all that work is going to make a difference if I do the whole clean-up again.

 

I'd offer more details if I didn't have a day job. I'm sorry, this is the best I can do. I don't know whether there's one more answer to this problem that's escaped my notice, or I'm just adding one more anecdote about the misery that is M1 vs Adobe.

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1 reply

Frans v.d. Geest
Community Expert
Frans v.d. GeestCommunity Expert
Community Expert
February 16, 2022

We have several M1 Macs, from 8gb Air to 16gb/2Tb MacMini's and iMacs. We have no problems with the latest native M1 version 17.1 at all.... Try a clean install of the system and apps, check for helper apps etc. you use.

R
Rob the SlobAuthor
Known Participant
February 17, 2022

Three days ago I would have felt the same way. Everything's been working like a charm for a month. Then something happened. I'm completely mystified. I did one clean-up, but I'm going to do another one with a manual search for any leftover Adobe files. And start her back up. I'm not completely sure it isn't a Mac OS thing that's just manifesting most obviously in InDesign. Because of the Finder crash . . . which no one's mentioned in any of the other threads about this kind of problem.

R
Rob the SlobAuthor
Known Participant
February 24, 2022
quote

Apple says this is always related to cloud-based apps, of which I have three main ones—Box, MS Office, and Adobe CC.

By @Rob the Slob

 

Just for funsies, maybe try disconnecting from the Internet entirely. This will kill any cloud activities going on in the background.

Creative Suite is supposed to let us work offline for 30 days before requiring us to phone home and prove our subscription is paid.

 

If you must tap into a file server or NAS, you can still do that as long as you're not using the internet to do so, like a wired or local WiFi.

 


I'm way past funsies. And since Apple could do nothing in the end but wipe the drive, I'm essentially going to do something like the above. Although I'm way too dependent on being connected to the internet, I am going to work selectively with cloud-based apps once I get the machine back. No desktop Box (or desktop Google Drive, which our institution is making us move to). I may try to work a few minutes offline completely. Since I use Adobe documents that depend on fonts from their font library, though, I wonder if I really could work that way with Adobe CS. 

 

Can I activate a font, then disconnect, and still have access to the font?

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