Mp4 video shows in indesign interactive panel does not in the page section or export

[Stefan Cargoski]

Hi community.

I have placed an mp4 video on my page, it shows up in the interactive panel, and it plays there, but doesn't appear on the page. What am I doing wrong?

Thank you,

[Rishabh_Tiwari]

Hi @Stefan Cargoski ,

Thanks for reaching out. In which format you're exporting? Please try the steps shared in this article https://helpx.adobe.com/indesign/using/movies-sounds.html 

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[Stefan Cargoski]

Thanks for replying.

Its an Mp4 file, or have I exported an codec incorrect? I thought because its mp4 it would play.

[BobLevine]

You have the poster frame set to none. BTW, you're thinking this will work in a PDF just stop now.

[Stefan Cargoski]

why wouldnt it work in PDF? I have tried all the video formats suggsted in the link what encoded files would play, but still cant play. What seems to be the reason?

[Stefan Cargoski]

[Derek Cross · Accepted solution]

Videos in PDFs are unlikely to play now that Flash has become obsolete. Alternative formats, based on HTML5, are FXL ePub, InDesign's Publish Online or the InDesign plug-in in5 (at extra cost): https://ajarproductions.com

[Stefan Cargoski]

Hi there Derek. 

Yes I was looking at on line Youtube videos, discussions about this topic. Last time I did something in Indesign was in 2017 since my work didn't require it. Opening now Indesign again after so many years, I have missed chapters of the updated indesign functions.

Thank you for your insight.

[Frans v.d. Geest · Accepted solution]

Derek, by now you should now that you can still play mp4 in Acrobat without Flash, as I explained many times over: it is a preference in Acrobat.

Would I recommend it? No, because as creator you can't control the preference for each user (well, actualy you can by implementing a script in the PDF).

https://fvdgeest-dtp.blogspot.com/2020/06/interactive-pdf-en-video-en-geluid-na.html

[Derek Cross]

Yes, of course, I understand that, but you can't control the users' readers so it's not recommended and that's why I worded my reply carefully, in the way I did. (I like to keep my suggestions simple!)

[Diane Burns]

Just to add to the other replies, here are some examples of the great interactive documents, including video, that can be created with Publish Online:  http://bit.ly/PubOnCollection