In my Publish Online document, the cover photo does not appear on the Facebook post, although it is in the desired dimensions (200 px jpg, and i tried png). Even though I refresh the Debugger many times, it gives "...because it has an invalid content type" warning. However, the covers that I had previously uploaded with the exact same feature were published without any problems. I am in a really difficult situation. What should I do? Thanx.
Sorry to hear about the trouble. Please try the suggestion shared here https://community.adobe.com/t5/indesign-discussions/indesign-publish-online-cover-image-not-displayi... and let us know if this helps or if you need any further assistance.
By the way, I'm using the latest version of InDesign (17.4)
Hi @SerdarErbas , you said: "…the cover photo does not appear on the Facebook post"
What does that mean? Can you show the Facebook page where you included the link?
From the perspective of Publish Online with my Firefox browser on Windows 10 I can see no issues at all.
What's the browser and machine you are viewing the thing?
( Adobe Community Professional )
Last month I couldn't fix the problem and I couldn't stop the monthly broadcast on Facebook. Now the same problem persists with a new issue. When we entered the Adobe link, Facebook was automatically pulling the cover page of the publication. It hasn't been doing this for two months and the attached warnings are coming.
I tried it in Chrome and Safari. I am using the latest versions on both. Also in my indesign the version is the newest.
I tried the cover image in various sizes. I didn't get any results. (It wasn't causing any problems before anyway, I've been having problems for the last two months..)
I'm in a difficult situation because I can't announce my client's publication. And I can't explain them what is the problem.. :(((( I'd be very happy if someone could help.