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Gih Sol
Participant
January 24, 2022
Question

my ID file opens, but closes right after

  • January 24, 2022
  • 1 reply
  • 214 views

i'm editing an e-book, it was all okay until yesterday, when i opened it, but it closed the indesign right after, not showing what was the error. i tried reinstalling, cleaning my computer and creating another file, but as soon as i open it, few edits later, mater of seconds, it closed again, showing the "error report" messege. what shold i do????

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1 reply

Derek Cross
Community Expert
Community Expert
January 24, 2022

Which format is your eBook?

Gih Sol
Gih SolAuthor
Participant
January 24, 2022

i'm creating the e-book directly in indesing, so it's still and indesing open file, i didn't export it to pdf yet. i don't know what changed, since i was editing it since yesterday and sudenly crashed. but other files open normally.

Derek Cross
Community Expert
Community Expert
January 24, 2022

The term eBook covers a number of formats including InDesign's Publish Online, Reflowable ePub, FXL ePub and Interactive PDF. 

Is your issue with InDesign? If so can you indicate the InDesign version and OS, how much RAM and spare hard disk capacity you have and any error messages or a description of what action you're taking when  the application closes.

By the way, have you tried resetting the InDesig preferences?