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Participant
August 14, 2018
Question

My indesign file won't open

  • August 14, 2018
  • 2 replies
  • 446 views

I was doing my work but the file suddenly closed by itself and when I tried to open it. this shows up.

I re-installed and restart my indesign but it still won't open my file. I tried to restart my laptop as well. it still won't open.

does anyone know whats happening to my file?

    This topic has been closed for replies.

    2 replies

    SanyamTalwar
    Participating Frequently
    August 18, 2018

    There are multiple factors both internal and external to InDesign application that can lead to document corruption. However, I can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com.

    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox) and send us the document link.

    Derek Cross
    Community Expert
    Community Expert
    August 14, 2018

    Which version of InDesign and OS?

    Participant
    August 14, 2018

    the latest version of indesign ver.13.0.1 and Mac OS Sierra

    BobLevine
    Community Expert
    Community Expert
    August 14, 2018

    The latest version is 13.1