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My linked files will not appear in my InDesign document

New Here ,
Jan 07, 2023 Jan 07, 2023

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My InDesign file will not display my linked files, although all the links are active.  The Pages tab will also show the files, but it still will not display the files withing the document.  How do I resolve this issue?Screen Shot 2023-01-05 at 3.52.10 PM.png

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Bug , How to , Performance

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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Your screen capture is not showing what page you're on.

 

If this is just happening with one file file, you could have a corrupted file. You might try saving as IDML and reopening the file (File > Save As > InDesign CS4 or Later [IDML].

 

If it's happening the all files, try restoring your InDesign preferences. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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Would it be possible that the layer on which the images are placed is not visible?

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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That's the first place I would look.

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New Here ,
Jan 08, 2023 Jan 08, 2023

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Not the case I wish it had been that simple.

 

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Community Expert ,
Jan 08, 2023 Jan 08, 2023

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Package it up and put it in a Dropbox folder. Post a link here.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I don't have Dropbox. Is there an alternative?

 

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Community Expert ,
Jan 08, 2023 Jan 08, 2023

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Edit > Preferences > Display Performance...

Is it set to High Quality or is it set to Fast (which hides images)?

Mike Witherell

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Community Expert ,
Jan 08, 2023 Jan 08, 2023

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 @Mike Witherell,

 

I thought of that but Fast would show a gray box.

 

Steve

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Community Expert ,
Jan 08, 2023 Jan 08, 2023

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Yes, you are absolutely right!

Mike Witherell

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New Here ,
Jan 10, 2023 Jan 10, 2023

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So in an attempt to circumvent the original problem, I just redid the whole file.  It worked at first, but now see below for what I now have.  Now I thought these were the grey boxes you are referring to and went to the preference settings, but they are set to high quality.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Try to disable GPU preview (in the preferences > Display performances)

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I didn't see GPU preview as an option to disable.  I did uncheck the box that was entitle GPU perfromance, but that had no effect.

 

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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There's one other possibility but it's a real longshot. A non-printing layer with the view set to overprint preview.

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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Can you please share the InDesign file - you don't need to send any links or anything. 

Even just a sample page -  you don't have to send the entire document.

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I do not have dropbox.  How can I do this? Can I just zip it and post it here?

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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I can see the image no problem. I don't see anything that would prevent you viewing the image. 

Maybe it's the image itself - as I don't have the link. But it should be fine. 

you could test by placing the image in another document and see if it works. If not then you know it's the image. 

 

 

Here's the order I'd try for fixing

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

----------------

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

---------

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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No problem here.

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