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Participant
December 2, 2022
Question

Mystery line added to PNGs exported out of INDD

  • December 2, 2022
  • 2 replies
  • 1172 views

I have a document that has a single TIFF/PSD per page, 35 in total. Each image has been scaled to the others in InDesign, which is why I can't just save out of the original linked files in Photoshop. Each page/image needs to be exported as a PNG with a transparent background. The products have a drop shadow created in the original file. When I export them out of InDesign as jpgs, this issue doesn't arise. But as PNGs, most of the images are exporting with a black line in the drop shadow. Not the same length or width, that changes image to image. I tried several attempts and even which file gets this mystery line seems to randomize.
I checked the usual suspects, looking at the frame and the contents, accidental strokes, I also removed all guides and margins. I tried on a different computer as well. Same crappy result.
Using InDesign 18.0 on an iMac (24-inch, M1, 2021) running Monterey 12.6.

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2 replies

rob day
Community Expert
Community Expert
December 3, 2022

Hi @Aron25216856zst9 , Could you share the InDesign page and the placed PSD that are causing the problem? You can just attach the .indd page and .psd to your reply.

Participant
December 3, 2022

Unfortunately, I cannot share that stuff as it's work for a client and the images are embargoed. It's also why I cropped those screenshots so tight

rob day
Community Expert
Community Expert
December 3, 2022

Will be difficult to troubleshoot without an example. Have you tried exporting a PDF/X-4 and opening the PDF in Photoshop?

davecourtemanche
Inspiring
December 2, 2022

That line looks like it corresponds with the margin. Can you set the margin to 0 an see if it still happens?

Participant
December 3, 2022

Thanks for responding I thought of that too, so I did put the margins at zero and tried again. Same result.