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Participant
February 13, 2022
Answered

Nach MacOS Update 12.2.1 startet kein Adobe CC Programm mehr!

  • February 13, 2022
  • 1 reply
  • 357 views

Nach der Installation des letzetn Updates von MacOS 12.2.1 stürzen sämtlich Adobe CC (letzer aktueller Softwarestand) kurz nach Sarten der Apps ab. Die Fehler treten sowohl beim iMac (27 Zoll, 2019) alsauch beim MacBook (13 Zoll, 2020) auf. Hat jemand eine Idee? Ich bin derzeit arbeitsunfähig. ;-(((

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Correct answer AlexanderWGS

Doesn't work. InDesign ist not able to install after cleaning.


I got it. It was a problem with an old licence. i had to deinstall all apps and also the desktop-cloud. after reinstalling all apps with the "new" licence it works.

1 reply

Derek Cross
Community Expert
Community Expert
February 13, 2022

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences?

Participant
February 13, 2022

I got 16 Gb RAM and about 300 GB free ssd space (iMac 2019). All Adobe CC Apps (Photoshop, Acrobat, InDesign, Illustrator...) didn't start anymore. It must be the MacOS update. Both devices also the MacBook has enough RAM and disk space.

Derek Cross
Community Expert
Community Expert
February 14, 2022

I got it. It was a problem with an old licence. i had to deinstall all apps and also the desktop-cloud. after reinstalling all apps with the "new" licence it works.


Glad to hear you got the applications working – thanks for the fedback.