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gerdk15993750
Participant
October 12, 2023
Question

Nach Update von InDesign 18.5 auf InDesign 19.0:

  • October 12, 2023
  • 3 replies
  • 1069 views

Liebe Community,

nach dem gestrigen Update von InDesign 18.5 auf InDesign 19.0 trat folgender „Fehler“ auf:

Bei Version 18.5 und auch früheren Versionen gab es beim seitenweisen Weiterblättern stets eine exakte Doppelseitendarstellung am PC-Bildschirm, nämlich exakt zentriert. Nach erfolgtem Update auf die neuere Version 19.5 funktioniert das so nicht mehr. Vielmehr wird beim Weiterblättern die jeweils nachfolgende Doppelseite „willkürlich“ auf dem Bildschirm verschoben, „verrutscht“ dargestellt.

Ich habe die diversen Einstellungen in beiden Versionen abgeglichen (Voreinstellungen, Seitenmenü usw.) abgeglichen: Ich finde keine Unterschiede!

Hat jemand eine Idee, einen Vorschlag zur Lösung? – An dieser Stelle schon mal vielen Dank im Voraus!

Gerd

    This topic has been closed for replies.

    3 replies

    G
    gerdk15993750Author
    Participant
    October 13, 2023

    Hi Harshika, good morning,
    my original text from yesterday was:

    Dear Community,
    after yesterday’s update from InDesign 18.5 to InDesign 19.0 the following “error” occurred:
    With version 18. 5 and earlier versions, there was always an exact double-sided display on the PC screen when scrolling page by page, namely exactly centred. After updating to the newer version 19.5 this no longer works. Rather, the following double page is “arbitrarily” moved on the screen when scrolling forward, they are “slipped” on the display.
    I have compared the various settings in both versions, preferences, side menu, etc.: I can't find any differences!
    Does anyone have an idea, a suggestion for a solution? At this point, many thanks in advance!
    Gerd

     

    With the three images from InDesign 18.5, you can see that the double-sided pages are exactly centred on the monitor when changing pages (from 40-41 to page 42-43 and 44-45). This is not the case with InDesign 19.0 (?). Where the settings were different after the update, I adapted 19.0 to 18.5.

     

    Thank you very much for helping, kind regards, and have a nice day

    Gerd K.

     

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 16, 2023

      Thank you for sharing the screenshot and elaborating on the issue, @gerdk15993750. Would you mind telling me if it's happening with all or a specific file? Have you seen the same problem on a new file created in the InDesign 19 version?

       

      Is it possible for you to share this InDesign file with me for further investigation?

       

      I will try my best to help.

       

      Thanks,

      Harshika

       

      Note: Please refrain from making individual posts; kindly respond to this message to consolidate responses and reduce the effort required to locate your reply.

      G
      gerdk15993750Author
      Participant
      October 12, 2023



      <meta charset="UTF-8" />



      Hi Harshika, thanks a lot for answering!


      The specifics of my system:


       



      Windows 10 Pro 22H2

      OS 64-Bit, x64-based processor

      Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40 GHz

      RAM 16,0 GB (15,8 GB usable)


      Adobe Creativ Cloud (all applications)


      Installed: InDesign 8.0, 18.5, 19.0 (also still on board: CS 4 & CS 6)


       


      Thanks, and kind regards


      Gerd



      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 12, 2023

      Thanks for sharing the details of your machine, @gerdk15993750. Could you please also share a short video describing the issue for better understanding? What exactly is the error message you're getting?

       

      We will try our best to help.

       

      Thanks,

      Harshika 

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 12, 2023

      Hi @gerdk15993750, 

      Thank you for reaching out and reporting the issue. To assist us in our investigation, could you kindly provide a screenshot of the error and a brief video demonstrating the problem? Additionally, please share the specifics of your operating system.

      Is this issue specific to a particular file, or does it occur with all files? If possible, sharing a sample file would greatly aid in our investigation.

       

      We will try our best to help.

       

      Thanks,

      Harshika

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