Name appears twice at top of open file

[paulk96798221]

The file name is double at the top of open InDesign files. How do I turnb this off? Thanks.

[Steve Werner · Accepted solution]

Try restoring your InDesign preferences and caches. Here's how:  

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

[paulk96798221]

Thanks Steve. This works and I have made a note on removing predferences.

[paulk96798221]

The double name returned after opening another file. I will try rebuilding the cache. 

[paulk96798221]

Steve,

I am having the same issue. I have reinstalled InDesign, removed old versions, opened with shift,control,option and coimmand, renamed preferences and cashe. When I reopen InDesign I still havbe the double name at the top. I am at a loss.  

Best, Paul

[leo.r]

your versions of InDesign and macOS?

[paulk96798221]

Yes, MacOS, InDesign. Screen shot of top header attached.

[leo.r]

Yes, MacOS, InDesign. Screen shot of top header attached.

By @paulk96798221

your exact versions of InDesign and macOS?

[paulk96798221]

InDesign 19.4 and MacOS Sonoma 14.3

[leo.r]

Try to update to the latest Sonoma, macOS 14.4.x (I don't know if it will make a difference).

I know you already performed all recommended troubleshooting steps. Try also to create a clean new user account in System Settings and work from there - will it help?

[Michael Lande Publicis]

I have the same issue. I'm running Sonoma 14.4.1 and INDD 19.4. It's not only that the title shows twice, but the application bar at the bottom of each document window that shows preflight status, zoom percentage, page navigation tools, and Split View mode is not showing. If I switch on the Application Frame with the window docked in the frame everything works as it should. I dislike using the Application Frame. Are there any other suggestions on how to fix this?

[leo.r]

It's not only that the title shows twice, but the application bar at the bottom of each document window that shows preflight status, zoom percentage, page navigation tools, and Split View mode is not showing.

By @Michael Lande Publicis

Is the bottom bar not showing at all or just hidden? I also don't use the Application Frame and the bottom bar sometimes indeed becomes hidden when opening a document. Clicking the green window button brings it back (or just resizing the window manually). It doesn't work for you?

(I don't have the double-title problem).

[Michael Lande Publicis]

Hi Leo.r,

It's not showing at all. I pretty much decided the bug is due to 19.4. I downgraded to 19.3 today because of a bug in Data Merge not finding and placing images. After downgrading to 19.3 Data Merge works and any files that were not opened in 19.4 are fine. Any files that were opened previously in 19.4 are stuck with the window title issue.

I suspect Adobe to have a fix soon to fix Data Merge and I'm hoping it fixes the window titles too. 

[leo.r]

It does sound like a 19.4 bug even if not widespread one.

[Michael Lande Publicis · Accepted solution]

Just adding an update here. I met with Adobe support the other day for the 2nd time to attempt to resolve the issue. With support's direction during a screen share session, we ran the InDesign application Cleaner Tool and deleted a bunch of files related to InDesign.

The issue is fixed! All is good with the world now. Peace is restored.

I appreciate Adobe's support in helping me with this. Great job! Thank you!!!

[Michael Lande Publicis]

I tried a clean user account and the issue goes away. So how do I fix this in my normal user account?

[leo.r]

I tried a clean user account and the issue goes away. So how do I fix this in my normal user account?

By @Michael Lande Publicis

I personally wouldn't even bother trying to fix it on your current account. If the problem goes away on a clean account then something is going wrong on your current one anyway. Just make the new clean account your new main account and move/install there whatever you need to. Then delete the old account. 

[MozesMaria]

I had the same issue but it's not a bug. It's a function in InDesign in your menu. Show tab bar - application bar. In the dutch version of indesign you can find it in the 'view' menu at the bottom. I guess it's for showing multiple documents at once in one frame.

[Ruben366257253b16]

Thanks MozesMaria. Had a feeling it was just something I hit by accident. That did the trick 😉

Thank you all for your quick responses and assistance.

Have a wonderful week )

[paulk96798221]

Thanks MozesMaria!


Paul

Paul Kokinakes
Kokinakesdesign
kokinakesdesign.com