Network issue accessing images

[LesleyP1]

We have an issue with Indesign searching for images on a shared network volume.

We recently upgraded our fileserver. The new fileserver is running Mac OS catalina and all computers are connecting via SMB. You can search for the image in spotlight no problem but when searching for the images in indesign it finds nothing. We have reindexed the folder in spotlight but without success. Again searching the network volume using spotlight in the workstation finder is fine. It is just when in indesign.

Previously we had no issues. We have thousands of images on the shared server. It is not feasible for each of us to copy them to our desktops.

[DBLjan]

Aaaah, these smb/server/macos things.

You can try to work around and use the Finder to find/pre-browse and d'n'd your images. Also a plus for the Finder: Command+F/Quicksearchbar does actually use the preference "Search: Current Folder", rather than the InDesign-Dialog, which forces you, after using searchbar, to start browsing from your hd, everytime.

Another workaound:
Use a script to call the place-dialog. It doesnt cause your problem somehow.

here some code:

#target Indesign

try{

var pathToPredefinedFolder = Folder('/Volumes/srvmar101_01/DefaultFolder2StartBrowsing/');
//Folderobject

app.place(pathToPredefinedFolder.openDlg ('Get some files', '', true))
//prompt, filter, multiselect

}catch (e){}

[LesleyP1]

Hi DBLan

Sorry about the late response. Thank you for your reply, I appreciate that you took the time to try to help me out. We had already been using the first option as a work around. The second option does not allow us to find images on the server, only our own hard drives. I would love to try the third option but unfortunately, due to COVID-19 our technical guru is unavailable to help us out, but I will get him to give it a try when we can return to the office. Thanks again, Lesley

[DBLjan]

Nah, its not that complicated:

Just take the code and put it into a textedit file (.txt not .rft), and save as "myscript.jsx".

Righklick/Contenklick into your Scripts-palette in InDesign to "Show in Finder/Explorer", to copy your new script into InDesigns scripts-folder.

If you dont need a specific folder to start, edit this line to
var pathToPredefinedFolder = Folder('');