New Document command not working

[josephc79893978]

All of the sudden my Indesign is giving me an error box whenever I click File>New>Document or Ctrl+N

A blank error box appears and has %CCX_FNFT_DIALOG_NAME as the header. It won't let me create a new document.

I can still open an existing document however.

Any ideas?

[Arian Hashemi]

hello,
I have the same problem in the latest version of Indesign. 15.1.1
I can change the preference to legacy 'New Document' but it should work.  I have tried resetting the preferences but it is still the same. It is also using the latest version of CC.
My OS is 10.15.5

Any suggestions?

[Heidi16B8]

I had this problem on Mac after the latest update. This worked for me on Mac - I went to InDesign -preferences-general and checked the use legacy new document dialogue box.

[sandras15477777]

Worked perfect!

[pH_Host]

Thanks, that works for me to 👍🏻

[mathik321]

Sir It was really helpful..I was so excited while it started working with few clicks.

Thank you so much again.

[BJAndrews]

Amazing - thank you for this!!

[allysir2]

Thank you so much..It worked for me too

[on247]

Thanks. Worked for me to, only the other way around.
I hav to uncheck the legacy new document.

[Laubender]

on247 said: "I have to uncheck the legacy new document."

Hi on247,

hm. That's quiet a surprise!

What's your version of InDesign on what operating system?

Thanks,
Uwe Laubender

( ACP )

[hatec]

Thank you. This fix worked for me.😍

[Linda344912145940]

I tried everything that was suggested and nothing worked.

THIS WORKED FOR ME: Install Adobe Creative Cloud !

[Rishabh_Tiwari]

Hi,

Glad to hear that the issue was resolved. If it happens again, you can also try resetting InDesign preferences. Feel free to reach out if you need further assistance. 

Thanks
Rishabh